SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.euro-mall.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I ordered the second time, now as a gift. The first time everything was good, now did not open, but, I hope, the quality is as good as in the pen order.
The goods were lost on the road. But the store returned zhengi.
Not working. After the dispute returned the money
Product not very good
A little short wiring, the nipple nods from the ear. And so great.
Good Machine all works
Покупали для мамы.Слышит она плоховато,но когда говоришь с ней по телефону,то она все понимает без проблем.Вот и решили,прикупить ей именно усилитель звука.Отзывы об этом товаре неплохие,остановили выбор на этой модели.Приехала посылка быстро,коробка не помялась,в комплекте все,как и заявлено продавцом.Вставила батарейку,решила сначала проверить на себе.Звук на 0,включила,начинаю добавлять громкость.Работает,действительно усиливает,но вот когда начинаешь вынимать наушник из уха включенным на полную громкость,может появится резкий,неприятный звук,свист,поэтому сначала лучше выключить громкость.Одна проблема,мама отказалась его носить и пользоваться,говорит,что не понимает как им управлять и тд и тп.Ну теперь хоть не будет выносить мне мозг,что ей нужен слуховой аппарат.
Too bad increases the sound
Thank you very much. I haven't checked it yet. It came very quickly. I took it as a spare for grandma. She's happy.
I liked your packaging, nothing battered. The best thing is that it includes battery and not just one. But two! It remains to be put in its function
Все соответствует описанию. Продавец с отправкой не тянул. До Питера за 20 дней, трек отслеживается. Батя попробовал, говорит громко очень на максимуме и надо привыкать к тому, что себя слышишь
I never got here. I'm from MEXICO and they made the refund incomplete.
Muy contenta con el pedido, es tal cual como lo indica el vendedor y me llegó muy bien.
This thing works, everything is OK
The package didn't arrive.
Hello,ı am very happy to ,shop send me the goods very quick.ıt takes 10 days from order to fet my goods yesterday.it is very fast.Thank you for,working fast and send the materials as soon as possible. best regards cengiz ssalci
All very well as always
The goods came very quickly. The device is very compact. Well packed. Includes 2 batteries-for operation and spare. Hear well... Everything works. Thank you store!!!
Works, 2 batteries included, nozzles for different ears, replacement of batteries fast and convenient without disassembly, you can change the sides with a light turn
Works very well. Fast delivery, thanks
Super fast delivery 10 days to Ukraine-everything works!
Sull'annuncio make understand c He are two, while it is only one.
Very good product.
Good Machine
Everything is fine! Hearing aid corresponds to the description. There are two batteries and two ear plugs. Instruction in English. But intuitively everything is clear. Checked, increases the sound, no noise. Whistle will be if the volume control to the maximum and pull the device from the ear. I recommend to disable the button and then shoot. Shipping fast. Delivery 20 days. Shop recommend.
Everything is fine thanks
To the Bryansk region, the delivery of 22 days, the device in the branded package includes two batteries, two interchangeable ambishura of a smaller and larger size, works perfectly, increases the sound, took a friend he does not hear well in one ear, dressed and began to hear well, I recommend to buy and the store too, I recommend to the seller Thank you
Great for the moment it works
Corresponds to the description. Good, does not catch the eye when wearing, in the kit put two batteries. The sound quality has not yet been tested.
Ok, Description agree. I recommend. Well thank you. Quick delivery
I always buy from this store and all very well
The goods came in time. My father liked it. Quality satisfied.
Excellent packaging arrived very well the product There is no proof
It came very quickly despite the festive turmoil. batteries included. seems to be working. After I add a review, when my grandmother tests. Thank you!
Bien
Fast and as described, excellent
Rápido y coincide con lo ofertado.Hay q probarlos y valorar su funcionamiento.
Fast to arrive, recommended good quality according to price
Finally received, very long delivery. But once received the device works perfectly.
Упаковка отличная, хороший подарок будет глуховатой маме. Посылка шла долго, не смотря на то, что были объединены мелкие пакеты в одну посылку. Аппарат работает хорошо, проверили
Bought grandmother, not convenient with unaccustomed, you need to get used to 1 volume level, work well.
Okay and for the price the truth is that very well
They arrived, quick thanks to the store, my father is testing them.
все работает пришол за 2 недели
Delivery very fast, the product came well packed
Order arrived on time. everything works. Thank you.
Everything is fast and accurate. I did not try the product, but I recommend the store and the store.
Thanks Ali, the package arrived well, good service, thanks
Thank you! Everything works fine! It came in two weeks. 2 batteries included. Seller recommend!
Punctual and product working well