SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.euro-mall.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The bag is well processed and looks awesome…. It has small bags with zipper outdoor and indoor one small and one large zipper pocket. It is very practical! Am amazed! Highly recommend!
The bag is just a bomb!!!!
The bag fully corresponds to the description. The size is medium, many pockets. The length of the belt is 140 cm.
A good, roomy bag.
What I wanted, roomy, many pockets, and not very large. Delivery about a month.
Super. Well sewn, comfortable. Not too big, but roomy. The color is the same as in the photo, which pleases. For the gift thank you)
Thanks you
Сумка супер, кажется небольшой, а влезает очень много, не пахнет. Карманов очень много Рекомендую
Class! Thank you!!!
Thick canvas, with enough pockets, exact color, it's great!, Thanks!
Era come lo volevo, stesso colore e dimensione..Arrivato nel tempo stabilito..Il venditore ha aggiunto un piccolo regalino..Grazie venditore..
Convient très bien
All as in the picture, a good bag, the only negative rear pocket of the bag without lining is very thin.
Сумка соответствует описанию. Удобно что много карманов.
really nice bag as shown on the photo
Nice, but quality not very good. But for this money it is good
Delivery to Krasnodar for 2 weeks. very satisfied with the fast delivery and quality of the bag ordered. All zippers are working, the seams are even, the fabric is fairly dense. The purchase is very satisfied. Seller recommend. I'll still order bags from him. I put 5 stars for everything.
please make the small pockets in the front and sides of bag to fit a wide and big hands. other than that, the bag is excellent
Very pretty, my wife likes me very much!
Quickly, qualitatively, I recommend.
Excellent quality
Quality is good all as in the description. I took it for a gift, my wife liked it. I advise you to buy. The store Thank you, three goods in one parcel is very convenient.
A pretty bag, like a strong, daughter took instead of a briefcase for school textbooks (but the album, probably, will not enter). Everything else came in. They did not communicate with the store.
I really like this bag, delivery well and fast, just need to prove it and see the duration, but for the moment all very well, thank you
Отличная сумка!
The parcel came to Ukraine in 3 weeks. Thank you very much super handbag.
מרוצה מאד
im in love with this bag
Сумка небольшая
The bag came very quickly, the quality was pleasant, very many pockets, roomy. Recommend ..
Recommend, good bag
Thank you very much, the bag really liked and delivered on time. That's exactly what I wanted.
Very beautiful, didn't disappointed my expectations
Comfortable bag.
всё отлично!
I liked the bag, the size is small, I thought it would be more, and so as a whole, the product is excellent. Qualitatively sewn, threads do not stick out, there is no smell, many pockets, in general, thank you very much to the store, recommend.
That's just what I expected. Very practical. I'll order different colors because I loved it and the price is great.
The bag really liked! Quality of fabric, zippers, seams-everything is fine! Inside there are two compartments with a zipper. The size is optimal, very roomy. Thank you store!
Everything is fine, the bag is good
Nylon bag with several compartments, I like it for day to day. Fast shipping and all good. No need to contact the store.
Excellent bag, all locks work, threads do not stick out. Recommend!!!
Super handbag, really liked, everything came quickly, without marriage, I recommend)))
Perfect as usual
Пришла за 28 дней, целая, с оригинальной биркой. Хорошо везде прошита, нитки не торчат. качество хорошее, продавец положил в подарок резинку для волос) Сумка большая, вместительная в большой отдел вошло 3 тетради А4 и ещё осталось место, замки все работают
СПАСИБО Продавцу за сумку!Супер всё сходится по описанию.Мне очень нравится.Резинка с бантиком тоже есть.РЕКОМЕНДУЮ Покупателям Сумка классная!
Товар качественный, доставка - 14дней. Продавца рекомендую.
Kachestvo otlichnoe, horowo swito!! Dovolna!!
cremalleras en mal estado y material muy malo
Хорошая сумочка, прошита аккуратно, все змейки рабочие, много карманов. Размер и качество - всё соответствует ожиданиям Доставка была молниеносной. И прислали Новой Почтой ( а не, прости Господи, укрпочтой)
Gostei muito, entrega em 18 dias em Portugal. Recomendo.