SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.euro-mall.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Pretty thin
muy buenos
Thank you, very quickly came
Good shopper, a little shines, but I'm happy
Bag is cute but it is made from a thin fabric that doesn't really support weight. The straps are already tearing after 2 uses.
I thought the bag was bigger. But it's small. Fabric norms, but not for heavy things in it. Color as in the picture. In general, wearable.
I didn't get it.
The goods did not come, the store returned the money
The material is so self, but for this money is a miracle
The store extended the protection period, but the parcel never arrived.
The goods did not come, the dispute returned the money.
Nothing came
Crawled threads
Ordered two drivers, black and white. White is good, but the black was torn thread
The bag did not come, the money returned
I didn't like it. The strips are too short.
Dough yakisna, potim dopovny widguk recommend
Norms
The goods didn't come.
Everything is fine, money, in principle, not on the wind. For myself found only two minor minuses: do not resemble the seams pattern; translucent. The fabric is dense, but after a couple of sides will become soft.
As in the picture
Shopper made of thin, undense fabric, but looks good
For two hundred rubles very little fabric itself, almost transparent, but the bag is beautiful. large weight will not stand, so you need to be careful. No thread, it came fast.
The shopper is cool, I like it)
The bag is super, in the store for small shopping is the same!
Comfortable light small bag, slightly different from the photo
Sewn like that myself, even I can do better. The fabric is thin, the maximum in such a bag to wear panties and then will not stand, although the fabric in the picture is much denser.
Great quality bags! Make sure to check the dimensions. About 3 weeks ship time to US. Will be ordering again! Thank you!!!
The bag is less dense than in the photo, and so normal
Cool shopper, I wear to study, that I did not carry it already in it, for my price just super!
Very good bag. Supreme service!
The bag arrived quickly, the quality is not bad, there is almost no smell.
A little pumped, and so a miracle and not a shopper
I highly recommend, very satisfied with order.
Super fast delivery. Recommend.
The goods did not come, the money was returned, but very insulting
Not a bad shopper, but it seems not particularly strong. And he was also paler than in the photo!
Amazing, only the fabric is not dense, but for use instead of plastic bags is perfect
Its a little bit on the cheap side and it has weird smell, but looks great
Very nice product, identical to the sample image, very well packed and folded. Good Delivery time: 3 weeks. The fabric is a little thin, but they are very well made and very pretty. I recommend supplier.
Not much shines through and sticks out, and so everything is good
Not a bad bag. For this size is expensive
Received, thank you very much
Threads climb
Did not come, returned the money.
The bag was less than expected, will fit kg of apples and a package of milk)) I think no longer fit, in general not bad, but I wanted that the size was much larger
Fast shipping. Not tracked.
Very good. Thank you.
The goods did not come. I got the money back.
Not a bad shopper, with natural fabric. Sewed qualitatively. The parcel came in a month