We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Star (41) |
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4 Star (8) |
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3 Star (15) |
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2 Star (3) |
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1 Star (23) |
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2,5 months.
очень долго отправлял и очень маленькая
Never received
I did not receive the goods. It was sent back. Notice did not arrive
Not worth it. Price and volume mismatch. For such and smaller money you can buy gel in Russia. in the pharmacy, anywhere
Very good lubrication, I order not the first time, I advise
The goods are not delivered
I did not recived this product so kindly refund my money
R
Order did not come
By China quickly, delivery of a long start in Russia. 30 days from Moscow. crumpled boxes, but the tubes are whole.
shit small
He arrived before 30 days. Well all thanks bue store
Long went, did not have time
Excellent lubricating St-VA and odorless. Only very little!
I didn't receive the order.
Will go
Too small
Very small volume
Money returned
The goods have not received
Very good, but it's too small
nice
It is not bad. Its not greecy. The packege says plstic bottle or something like that. Its good as Dureks one.
It's good.
Package untracked and wrinkled, content too small.
Volume 20 ml.
Undergoes
this store is a scam, please do not shop, I do not send the products, they stall you and wait for the supper time to pass. Then they do not refund money.
Very fast delivery! Many thanks to the store.
The goods have not come
Bad.
The order did not come back the money
The request arrived within a month and 9 days
Pretty small tube
All norms
Everything matches
Tube is very small
Everything as in the description I thought q were bigger
Month delivery. The parcel came under another track.
Received, but not yet tried in the case
The goods didn't come. Money returned alieexpress
not bad
hasta que no lees la.letra chica , no sabes qie es de 20 ml.
Смазывает хорошо но быстро высыхает, поэтому большой расход.
не пришло :(
صغيرة جدا
Ну вроде не плохо
.
доставка около ме