support@www.euro-mall.net
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Star (47) |
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4 Star (4) |
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3 Star (3) |
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2 Star (1) |
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1 Star (5) |
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never came got money back
Earrings never came, the dispute was closed automatically
Vintage Natural Rock Stud Earrings Spear Gold Triangle Arrow Long Hook Earrings for Women Fashion Jewelry Punk Brincos 2019
alles ok
Great
super
Thank you!
Very cute earrings. Work and look great.
El gancho de los pendientes son muy finos y el color no era homogéneo
ok
Super cute!!!
Все отлично. Покрытие норм. Долго шли, почти 3 месяца
Хорошо сделаны, смотрятся отлично.
Très jolies boucles d’oreilles, arrivées un peu tordues mais j’ai pu facilement rectifier ça
Super nice thanks
thanks
Product didn't arrive but money was returned
I got nothing, I asked for refund.
Серьги красивые, как на картинке у продавца, но не ожидала, что будут такими легкими и хрупкими. Не уверена, что будут долго жить. В ушах смотрятся красиво.
Compliant description received quickly in France
Good quality earrings, highly recommended!
Pas reçu!
it's late but it's very good
So cute!!!!
Честный, добросовестный продавец.
Parfait
Love them. I will order them in other colors
They weigh little and look very pretty in the ear.
Thought they 'd be bigger
Not sent.
The article is very good, on the other hand the delivery is very long, do not be in a hurry.
Very pretty. I love them.
I'm really happy. They're very pretty. And the size is perfect.
Very cute I recommend the store and the product, super light and arrived in perfect condition
The photo seemed larger. Beautiful earrings, do not look somehow cheap.
Thank you very much store very beautiful and quality!
Nice ones
Earrings did not come, but the money was returned, for this 5 points!
Small but precious
I never got the Hoops.
Just like you see in the picture, very pretty
Beautiful. Like the picture. 1 month to get to Colombia.
Good, light earrings
Very beautiful earrings, delivery is short. Thank you store for the goods
beautiful, delicate piece of jewelry! totally recommend store and product! thanks seller!
Corresponding to the description
very goos quality i love them. got here out of time
Super, stylish, packing in a doll, no damage. very satisfied, store thanks.
Great!
Very beautiful and comfortable earrings, reached in 28 days from the order. Came neatly packed, with plugs. The store is polite, pleasant. Fully satisfied with the order)