SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.euro-mall.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
ok
It was a long time, but it got
I stay fantastic.
pretty but size 8 is really a size 7 - ring runs small
Well, very beautiful and massive. Satisfied
The product is made very roughly
merci beaucoup
The pretty ring but I get crushed
Fast Delivery
The ring is very beautiful
OK
I arrive just like in the picture, no ruptures or any damage
All is Well quickly came the store recommend
100% matched
תודה
Does not lie on the finger, Krivo
Solitaire ring not otrzymałam but selling turned money
really elegant and big ring. A little small to the size. would definitely recommend store.
A beautiful ring, fast delivery, as there are several parcels in one and came in a couple of weeks.
great product fast shipping. thank you
Thank you for the fast delivery. koluo corresponds to the description.
beau
Cheap looking
It didn't come and I doubt they sent it.
The ring is gorgeous, just super
Excellent ring stylish Fast delivery to Kaliningrad
Superb !!! I am verry Happy. More beautiful in reality. One small problem . Nr 7 îs not standard 7. Îs Smol. But îs ok for Little Finger :).
I liked the ring. Massive)
Ring looks better pictures than fact. Is very large in relation to the finger, which causes that finger looks shorter.
Nice
top
The ring is chic, I liked it very much, it looks like an old one, it sits beautifully on the finger, thank you to the store for the gentle packaging, it came quickly, prosperity to your store!
Thank you
It came as promised. The ring is large according to the picture. Im happy
Beautiful ring, thank you
очень быстрая доставка до Курской области
Perfect
very fast and very good,... thank you !!
הגיע אחרי המון זמן צבע אחר מהתמונה . וקטן מאוד לא נכנס בשום אצבע ..
Красивое
Наконец то получила долгожданный перстень во весь палец. 8 размер подошел на 18, но очень тесно. А так конечно впечатляет! Спасибо, рекомендую дамам, кто любит неординарную, оригинальную бижутерию! Спасибо!
PARFAIT
Muy bonito el anillo. Tal como en la foto.
תודה קבלתי
Колечко пришло, соответствует описанию, купила за 82 рубля. Спасибо продавцу!
můžu doporučit
It’s nice. Thank you!
Meraviglia!!!! Sono più che soddisfatta!!! Arrivato in Soli 26 giorni, mi piace tantissimo! Se può essere d’aiuto a qualcuna Io ho acquistato la misura 8, la circonferenza del mio anulare è di 7 cm
The goods are not received, the money has gone to the store, because. The track is tracked that the parcel came to the country, but I never received it, the seller required to return the goods, but where will I take it, if not received, so the money sent to the seller!!!!???
The track was not tracked, overall norms