SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.euro-mall.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Nothing to say, the photo matches. Ordered size received, engraving OK, maybe a little less patina / shinier metal than expected, but it suits me.
I only get a bigger number than I ordered but excellent product
Good product, mine got hit and scratched on one side, but it may be parcel problem
Never anything received… 2 the time I nothing get (called my money tidy back)
Unique silver color 316L stainless steel heavy sugar skull ring mens mandala flower Santa Muerte biker jewelry
For the price it's absolutely worth it! Nice ring.
TX great items
ziet er goed uit
bin sehr zufrieden
Muy bien
안돟아요
Be careful, the size 7 has not the same design than the other sizes
i didnt get it , and they didnt refund me
Восхитительное кольцо! Проработка деталей на высоте, очень четкий рисунок и плавные формы, не обнаружила никаких проблем. Палец не покрывается следами, кольцо не хрупкое. Увесистое, заказывала 8 размер, соответствует примерно 17.5 - 18 нашему. Доехало укрпочтой за 14 дней, трек отслеживался. Очень крутое, советую продавца и думаю обратиться за покупкой в магазин еще, спасибо!
Molto bello e pesante. Sembra di buona qualità
Taille aléatoire, impossible de trouver la bonne avec 3’tailles différente
Very nice product! Fast shipping.
Superbe bague très originale
все хорошо, кольца похожи на заявленные, но отмерил размер 5 раз, выбрал нужный и все равно большие, а так все супер
Niquel
Top store thanks, fast delivery
Spot on!
Muy bueno, llegó a tiempo, tamaño perfecto.
Несмотря на хорошую детализацию кольца, все же это не то, что на образце фотографии. На рекламной фотографии представлен череп маска без нижней челюсти (черепа). В Реальности же у данной маски пристуствует нижний ряд зубов (черепа) , подбородок не очерчен и не выдается вперед а наоборот уходит вниз и назад (к пальцу). А так же достаточно острый край где заканчивается лобная доля, этот острый край прилегает к пальцу, порезаться вряд ли можно, но вот если ударить таким кольцом по твердому предмету думаю мягкие ткани рассечь себе можно
Размерная сетка не правильная. Кольцо пришло на два пазмера больше
Produit pas à la tailles mais remboursement du vendeur
Mooie gedetailleerde ring. absoluut waard voor de prijs. ik raad de verkoper zeker aan.
muy bueno
The ring came in the right size, the product corresponds to the description. Delivery was 1 month. Seller recommend.
The goods came. Very long, but thank you. All as was in the description!!!
It took 25 days to Moscow. Quality is good!
Just a little close to the images
The ring is beautiful, although a little different from the photo, and weighty. Came in the race
As it is in the publication
Beautiful
The order did not come. Who is to blame and what to do? Ali returned the money. Sorry, bought as a gift.
Never arrived
The ring is wonderful, well designed. But it's bigger. Although specially measured the finger. In general, take a smaller size from your measurements, do not mistake
A great product. It came out much better and better than I expected. Order again. I will give.
Do not take the goods from this store he will throw you
Rings cool massive! Engraving is good. In Nutri cast, very convenient. The sizes listened to that large, took less. Well, here comes only on the nameless! (at least so. Shipping fast! Thank you! Photo later!
Great product! I highly recommend it. It has beautiful details.
Very nice
Not such a drawing of facial features as in the photo, according to the size of the store's grid
Perfect. I ordered the 10th size, on the index finger the village as poured. The quality of performance is good.
I never make it, if you're from Mexico, don't ask.
Superb! Complies with the description
Nothing to all ok
The measurement of the ring is absolutely disproportionate. It does not correspond to the measures given to you by the store. They should change that board. Besides, the design is much more important than the article. A garbage
14 Size Large