SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.euro-mall.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Print quality is not the best as grainy photo old, not clear Image like even paint translucent
Norms
Beautiful !
Much smaller than shown on the example picture.
Delivery is faster than expected, combined with other parcels. Pictures OK, I order again, I liked.
Nunca me llegó el producto, estafadores
ПОЧЕМУ ОТЗЫВ ТОВАРА НЕТ!!! САМИ ПОДТВЕРЖДЕНИЕ ПОСТАВИЛИ???
Ever colis reçu pfff
The sticker came for 30 days, I sample it.
the product was not delivered. no refund received. unworthy of attention and trust in the store
There is no instruction on application in the parcel. The paint is stuck to the package. On the samples of drawings it is necessary to index the dimensions! (The size of the tube was more than I thought)
Супер
Molto bello
Nice tattoo
Perfect as description. Parfait comme renseigné.
Recommend. Are beautiful.
Ok
Thank you very much
Item as description reliable store
Well cordially
Thank you
Это 3-й день на вкус и цвет вообщем то , а так два дня держится
Unfortunately I withdrew the plastic before apply on the skin. Blew the plastic product because the design was in itself. Lost the product you bought.
Class, came up, not the first time I buy) I advise
In fact, Pts cool turned out did not even expect from a small such a purely wanted to see what happened
Straight pipets how quickly came to St. Petersburg
I never arrived or my money was returned.
parfait
Quick
super
Delivery in нововолынск about 3 weeks... the quality is good! All as in the description and in the photo... Thank you store! Recommend! http://testdrive-ecotuning.blogspot.com
Good store :)
OK, thank you
No products
Excellent.
Everything matches. It came on paper with transparent film. The paper is a little crumpled but it's normal.
Corresponds to the description and pictures of the store, I recommend to buy
Corresponds to the description, I recommend the store
Delivery about 3 weeks. The product corresponds to the description.
50 days delivery in Consolidated Parcel. Size in the photo.
Thank you very much
Thank you
Everything is fine!
Good Goods, did not expect that it will be 2 immediately) came a little less than a month
Not bad. I cut the part that I liked and pasted.
Drop it in the mailbox. All OK✌& Middot;
Super
Seller anulował shipping. The item has not been sent. I can't wypowiedzieć up about tattoo, because it have not received. Yours
Excellent tattoo. pretty big. thanks to the store!
Super, excellent suppressor, fast delivery. I recommend 5 +++++