SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.euro-mall.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Très bien
Super ;)
For the price you cannot ask for more. They're totally plastic, very bad quality, in the photo they look better, but well, you're gonna be asked for 1 €.
A bit disapointed by the quality of the product. It's only a painting with a glass to cover it
Without Precious
Never got the product !!!
The truth is, they're uglier than they look in the picture. Acceptable quality.
Thank you very much to the store, the quality is super, the seller put the cufflinks in beautiful gift boxes, the husband is happy! I will order more and also recommend it to everyone!
Cufflinks gorgeous, same as the picture. In truth long szły, but worth was wait. recommend this store as well as product which zamowiłam
Conform to the picture. On the other hand, the quality of the cufflink is slightly below what I expected (plastic instead of metal)
I recommend
The product is well done It is of good material and the degree of detail is good
Perfect! Beautiful colour,same as photo,thank you so much
Bardz, very fast shipment super.
Superb, arrived before the scheduled date. I recommend it.
Beautiful received very quickly gift for my father he is delighted thank you to the store
Bellisimo
Shipping 18dni. Super
Polecam ;)
Corresponds to the description
We’re delivered broken, but everything was looking OK. just bad packaging for transport! Got my money back. Without any problems. Honest and good stores.
Very very long delivery, to Polish szła 3 months and 1 week. Shipment was well secured, cufflinks future in bubble envelope in tiny white packaging. About the quality same hairpins, no coż... Spodziewałam more, and meanwhile picture is smeared, and silver obramówka picture, is not so wide, whether silver as the pictures (basically closest to her for beige). For this everywhere are niedające to remove ryski. Second time not zdecydowałam BYM to buy.
вместо запонок пришли двоє сережек, жалко.
Slightly different look than in the photo. But still for such a cost is normal
ok
Cufflinks are good, but how much to wait for them, just a nightmare.
Not otrzymałam shipment, I received a refund.
please I have not received the product. I need to be updated on when I will get the item. thanks
Посылку получил, упаковано хорошо. Товар понравился. Спасибо продавцу. Как проверю то допишу комментарий.
Terrible cufflinks, the picture looks bad, unlike the picture. I do not recommend even for free would not take!
Very fast delivery in 15J. The colors are consistent but the photo is much more flattering than reality in terms of detail definition with rendering.
Plastic flaw
Very good cufflinks with wonderful designs. Each, every one of them is wonderful.
Very nice a 10 by the store very fast
Good quality. Have reached in 16 days.
They are other, the pattern is not consistent, look ugly, I am very upset
Fabulous item. Qualityand high. Customer very satisfied. Oby more such shipments. Very fast delivery time. Recommend.
Thank you very much, I am glad, are really beautiful
The product isn't look like in the store picture. They are of very poor quality...
Excelente, y llego muy rápido, gracias
Товар соответствует описанию, шло долго, но получил, все ок.
good looking
отличные
très jolie, conforme à mes attentes.
Ок
I'm neither satisfied nor dissatisfied.
Красивые. Пришли в коробочке (удобно). Рекомендую.
Запонки пришли в коробочке. На них есть небольшие потёртости, но не критично. В целом нормально.
Back of the links made of hard plastic breakable. Can't expect much for the price I paid.
Внешне выглядят сильно печальнее чем на картинке. Ну ладно, за такую цену на лучшее претендовать и бессмысленно, но продавец мог бы хотя бы заправить картридж принтера например?.. но носить всё равно буду, ибо издалека кто там что разглядит) пофиг)