SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.euro-mall.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent.
Very excellent I recommend it
fast shipping and looks like good quality. didn't try yet
Packing and quality at the highest level, thank you and prosperity to you
Don't accept the product
Delivery is long, took for a gift, now I will order myself, the store put in a gift additional. the nozzle .... I recommend.
I use it every day! I love it. Thank you!
لم تستخدم بعد
Качественная упаковка классный бокс для хранения сам гаджет очень не плох
leaves the skin so smooth and clean i love it!
Заказ оформлен 11.08.20 пришёл до ростовской обл. 02.09.20. Упаковано хорошо. Все целое. Два режима вращения. Вращается в одну сторону. Инструкции на русском нету.
Товар получила, очень довольна, пользуюсь с удовольствием, спасибо продавцу за оперативность и подарочки очень приятно
как все пишут здесь - приятные мягкие щеточки. Однако, не достаточно мощный. при небольшом давлении на кожу перестаёт проворачиваться.
очень крутая вещь,лицо чистое , гладкое, красивое
10********** pour ce produit. Très bonne qualité, bonne service, vendeur recommander à 100%
I love it! great product the store is very nice answer questions quickly thank you
Заказ пришел, комплектация полностью как на картинке, в коробочке пластиковой, что удобно для хранения. В деле пока не могу сказать, пробовала 1 раз. Продавцу и магазину спасибо.
Посылка пришла очень быстро, ровно через неделю. В Литву из UK. Доставка 4 евро того стоила. Качество товара суперское, от упаковки до самих насадок. Я восхищена. Отличный подарок может быть для подружек. Всем рекомендую.
рекомендую продавца!!! всё отлично!!! подписалась на магазин!!!
Классная щетка, очень мягкая, советую.
Продавец извинился, что пришлось выслать мне другой товар по внешнему виду - в подарок молодил запасную насадку -щеточку. Заказ прибыл в итоге из Москвы. В работе не испытывала ещё. Идут без батареек . В начале крышечку открыла с трудом- ковырять пришлось - так как она проклеена силиконом плотно - чтобы влага не попала. Ощущения приятные - сразу испытала на сухую пока что)
Toothbrush great, soft and delicate. Shipment dotarła very quickly. Recommend
I love it the brushes are soo soft.
It’s pretty good, and the only bad thing I can say about it is the compartment it comes in doesn’t stay closed. So if you are interested in buying just make sure that you wash and disinfect your brush heads regularly or else it defeats the purpose, and will make your skin worse.
The goods came very quickly.
Щеткой довольна. Рекомендую
Everything is fine! There were some difficulties with delivery, but the store suggested how to solve the issue and the goods still reached me! With pleasure I recommend both the goods and the seller!
Very soft brush for daily use. Great packaging and fast delivery. All good
He arrived very quickly, it has 2 levels I would have liked to have a little more strength maybe a level 3
Very not convenient to use. Insanely soft brush, the nozzle stops at contact with the skin of the face. I do not recommend.
мне понравилась.
The item arrive very fast. Thank you!
Очень хороший аппарат, давно искала, чтобы щетка вращалась, но в магазинах такие от 4000р.Аппарат имеет 2 скорости вращения, ренулируется нажатием кнопки, работает от батареек.Шло очень долго, доставка вернула товар продавцу и тот отправлял повторно, за то, что я готова была ожидать, продавец положил в подарок аппарат для подкручивая ресниц(ещё не пробовала).Спасибо продавцу, рекомендую и товар и продавца.
The store sent me a message where Tell me that the parcel is returned to him. And wait for the refund, very cute.
Great buy a second time
I already have! In use a year, very satisfied, the skin cleans and massages perfectly. I ordered another for a gift.
The order was less than a month, packed perfectly! Already tried, works. Has 2 speeds. Powered by 2 AA batteries. Nozzles are soft, the face is cleaned well. I liked it very much!!! Recommend!!!!
I love this face brush, it is exactly as described and is working as it should. It came with a free gift a nice little silver bag and I must comment on the packaging it came in a box that was packaged in another box which made it perfect for its long journey to Jamaica.❤
Cool. Useful. like 2 modes.
Delivery in two weeks, product Super the checks. I am mega satisfied and Recommend salesman
excelente
Everything is super! very fast delivery. packed very nice! recommend store! thank you!
Love it
The parcel came to Ireland in 17 days, it's during the full ass happening in the world because of the virus, I thought I would only get in a year, but not yet included, But it looks great and feels nice to the touch, the handle is rubberized so as not to slip in the hand, I really like it, there is a silver handbag, the brushes are soft, it's interesting how it will be in work I will add a review how to buy batteries
Good quality, fast delivery. Recommend.
Looks exactly as described
Good afternoon! Would be an opportunity, would put them 10 ********** stars! Such a cool quality I did not expect .. Packaging is perfect, track tracked! Delivery mega fast, 2 weeks! Quality is just super! The brushes are very soft, took because of the rubber, thought that the rest would scratch the skin, but it turned out that they are still careful to wash the face! I'm delighted! I hope that this brush will last me a long time... (it turned out so, this is 2 I brush before that took another firm and from another store, after a year it was broken.. Decided to order this model, and it was even steeper! While waiting for this, the quality of the skin has noticeably deteriorated. .. From here conclusion: girls who have expanded pores, Skin Relief, small comedones and in general, a feeling The fact that the skin simply will not deprive and not clean enough-you just vital this brush)) I tried a lot of Korean and American products, but without this brush everything works on 50% with a brush the skin becomes perfect!!!!! I recommend!
Everything works well Seller Super As a gift sent a handbag
Very well and fast shipping
Beautiful quality and level of finish. Ergonomic, the brushes are soft and pleasant. Two speed levels