SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.euro-mall.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
In 12 days came a bottle to Poland
Gnmm
Everything came in whole and very quickly. Thank you for your promptness. I did not communicate with the store.
Excellent! Very good and fast. In a month put in Medellín, Colombia. Thank you. I'll keep asking.
Everything came whole. Peter got here in 18 days.
Delivery just over two weeks in Moscow. Got it at the post office. Nice diffuser. I ordered others, a little cheaper, these are definitely better. Do not wipe, spray well. I ordered for the laboratory and home for flowers. I ordered for 201r
top :) !
El envío fue muy rápido
muy b bueno lo que nonme gusto es q el orificio es muy grande
Пришло быстро, хороший пластик, все целое и хорошо закреплено) с бонусом (резиночки и ниппели) очень приятно!
snelle levering maar is snel kapot helaas
nice quality
buen producto. el plástico se nota de buena calidad. recibido en menos de 3 semanas. vendedor recomendado
За 10 дней дошло до Германии, супер. Спасибо
Дошли быстро,все хорошо,спасибо продавцу
Неожиданно быстро доставили. Спасибо!
excelente muy buen producto
Es un excelente producto,llego muy pronto ..si lo recomiendo
Пришло быстро. Качество хорошее
great stuff
muy buen producto y llegó mucho antes de la fecha destinada muchas gracias
barangnya diterima sesuai dengan pesanan, terimakasih penjual,,
muy buena calidad
puntual
perfect en een heel snelle levering bedankt
быстрая доставка. товар соответствует описанию
It arrived so quick and it fits the description perfectly, it came with rubber bands and stuff for the tattoo machine I really recommend buying this!
Отправили 2 по 250мл. Хотя в заказе 250 и 500.
Good and fast delivered
Produit arrivée sans le bouchon donc inutilisable mais,impossible d’ouvrir un litige donc aucun remboursement possible … fuir le vendeur
Все отлично! Магазин рекомендую, продавцу огромное спасибо! Товар хороший.
Thank you, everything is super
Works good. Shipping took a bit longer.
great stuff
It came very quickly, the goods are whole.
Went month
Good convenient bottle
Fast delivery, even in the current situation in the world
I expected a gift as everyone but alas was not, the parcel came faster than the others, pleased that a whole
Super
Everything came very quickly!!! The quality of plastic is good. Does not smell. All OK)))
Good
Thank you very much, I was waiting for this boot. The parcel went oooochen for a long time of course. And I even put them two; * so pleasantly surprised
I arrive before the agreed time, sorry I didn't upload a picture as I just arrived I used it, excellent service. I recommend it
Good
The goods came quickly, I'm happy. Seller recommend.
Too good excellent service
Very Long did not send, but it was apparently associated with the Crown virus, in general all the norms. Duma L that the spray boots will be a little more, but the purchase is satisfied
The product corresponds to the description
Very fast shipping! The product corresponds to the description!