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Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Star (45) |
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4 Star (11) |
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3 Star (7) |
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2 Star (0) |
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1 Star (7) |
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Will go
Weighs
wszystko ok, fajny gadżet
Цепь бомба, спасибо
заказ получила,все понравилось!
норм цепочка вроде. красиво но она немного хрупкая, лучше её не тянуть, порваться может. шёл товар где то месяц
внезапно тяжёлая и крупная подвеска. в остальном всё хорошо.
I am in love with this chain, it’s very well done, I can recommend this. Fast delivery, I didn’t even expected, that it will be this fast.
SUPER HAPPY WITH MY PURCHASE! ITS LONG AND GOT WEIGHT TO IT! DOES NOT FEEL CHEAP! THANK YOU VERY MUCH SELLER! 10/10
дочке очень нравится, блестит)))
Всё в порядке, пришло за 30 с лишнем дней
Great quality. Matches description. Take note that both chains are attatched to the locker so it's not exactly adjustable, if you close it tighter it'll hang to the side.
мне понравилась. только цепочка пришла не 50 см,а 60,но можно укоротить. блестит, звенья крепкие
Never received order. No communication.
Сделано качественно, брала 55 см, красиво ложится в ямочку между грудью, сам замочек не большой
f
The chain and lock is smaller then said
во первых, товар не пришел... заказывала очень давно, опиралась на то, что много отзывов и лайков, поэтому не боялась. но, на самом деле я уверена, что проблема в перевозке, а не в продавцае, поэтому, рекомендую ✌️
je n'ai jamais reçu le produit
produkt nie dotarł do mnie
Товар пришел быстро, на вид очень красивый, пока не носила, не знаю будет ли темнеть.
I still haven’t received the package after waiting for three months but the store was kind enough to agree to a full refund request. Not their fault but the courier is really bad, don’t pick cainiao super economy global because my package has been delayed for ages because of it.
came really quickly (after two weeks) im very satisfied with the necklace, will order again!
me encanta!! igual que la foto y el tamaño perfecto y se ve hermoso Y solo tardo un mes.
Очень красивая цепочка. Выглядит как дорогая бижутерия, удивлена даже. Шло 17 дней до Сочи
ليست جيده جدا القفل صغير جدا وبصورة كبير
Broken buckle, and the size of the lock and the chain itself are very small
everything is ok, i like it. i was waiting for it 2/3 months.
Lousy, I demand money back
нормальная цепочка
A grade
Pretty necklace but long
Delivery took 3 months and so everything is OK
nice
fast shipping and item as described
good quality arrived early
The castle was smaller than in the photo, but the rest pleases
Shipping long
Future in good condition
Will come out
Packed well, looks great too. I did not communicate with the store. The goods arrived earlier than should have, for this separately thanks❤️
very good quality and the metal was very shiny i love it
Maybe less time to prepare and ship as it has been a month and I just got it today
It's okay.
Excellent chain for the second time. The first lost by accident, without even noticing, at the University. I really liked the suspension from the first time, so without hesitation, I decided to order it again.
Very cool lock, good metal, so heavy Really cool, I strongly advise! Cheap KSTA
Very good quality, came quickly, recommend
Very cool
Came less than ordered
Great product, not too heavy not too light chain. I love it! Thank you!