SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.euro-mall.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The ring is lovely! You can not distinguish from silver. Thank you!
The ring came, it looks great.
Too big despite the dimension taken
Very nice the. Product I get a little loose on other fingers but in this one I look good and good material
loved it
Thank you, beautiful ring, 5 +++++++++++++ stars
It came with a pouch...Precious ring. I love to the moon and back...Too precious for the price. I recommend the store
шло больше месяца, красивое но не очень аккуратное. на руке хорошо смотрится
lindo gracias
Я получила колечки, полный восторг! Спасибо, все чудесно, по размеру точно, упаковано хорошо. Колечки очень достойно смотрятся. Успеха и процветания вам.
Fairly good, conditions for the Coronavirus can be overdue Please check the accuracy of the e-mails sent because I received the product two weeks ago, and today I get an e-mail with the title bad news about the same product greetings to you all
ok
Exactly as picture! Vey nice ring. Reccomand this item and shop 100%.Thank you very much store
I am very pleased. Everything is perfect. The packaging is great. I recommend !!!!! Thanks for the gift!!!!
Кольцо хорошее, вот только на тонкие пальцы, 6 размер немного великоват, даже на указательный палец ( у меня 16,5 размер)
Заказала 06.07., пришло в Кемерово 24.08. Кольцо красивое, 10 размер примерно на 20.
Really beautiful ring it looks huge on the stores selling page I was expecting this huge stone but it’s still nice
beautiful and shipped fast
Спасибо вам, за это красивое кольцо! Кольцо пришло в отличном состоянии! С радостью буду носить его, и любоваться им! Спасибо.
Посылка пришла через 23 дня со дня заказа в Ростов-на-Дону. Кольцо винтажное, соответствует описанию, сделано очень аккуратно.Шикарное кольцо. В подарок бархатный мешочек. Большое спасибо продавцу!
Очень красивое, но самый маленький размер все равно большой для меня
muy bonito, igual que en la foto.me gustó mucho aunque demoró en llegar..
Fast shipping and the ring is just a pictured. Super nice quality
Кольцо шикарное, но пришло со сколом. Сильно цепляется. Скорее всего носить не буду. Очень жаль ☹️☹️☹️ пыталась договориться с продавцом, но он не пошёл на соглашение.
Смотрится отлично. Рекомендую.
Perfect match. Looks beautiful.
красиво
Excellent quality and fit for so little price!
К сожалению, кольцо мне пришло с криво вставленным камнем, продавец вернул часть денег, но осадочек остался
КОЛЬЦО ПРОСТО ШИКАРНОЕ, НАМНОГО ЛУЧШЕ ЧЕМ НА ФОТО-ДАЖЕ НЕ ОЖИДАЛА, ЧТО ДО ТАКОЙ СТЕПЕНИ ПОНРАВИТСЯ. ОГРОМНОЕ СПАСИБО ПРОДАВЦУ, КОЛЬЦО УПАКОВАНО В ЗАМШЕВЫЙ ЧЕХОЛЬЧИК.РЕКОМЕНДУЮ-НЕ ПОЖАЛЕЕТЕ!
камень больше предназначенного для него углубления, вклеен криво
me gusto mucho ojala no se decolores.
The ring is wonderful! Delivery is only very long, but it is a claim to the Russian Post. But as a gift velvet pouch and earrings! Thank you!
Even nicer than the pictures. Nice surprise. Highly recommended.
thanq you
Lovely
Cute
A beautiful ring, it looks not cheap.
Shipping too slowness.
I didn't receive my order, please send me my product fast.
The order to Turkey came for 3 weeks, packing the envelope of the doll. I ordered several rings, all delicious, to each ring a gift velvet bag, very nice. I am very happy with the purchase. Thank you very much to the store and prosperity store.
Gorgeous Ring! Stone, of course not natural, but looks stunning. Only through Latvia was sent in vain. It took a very long time. Even the dispute opened
The stone has scratched, ring in bad condition
For such a cost, the ring is masterpiece. Look very good.
Ring like picture very beautiful!!!!
Good
The goods were almost a month. Size 8-on our 18. I bought for 142 ₽. The ring is beautiful, as a gift pouch. Thank you, I recommend.
It is very beautiful
Very beautiful as the photo. Arrived very fast thank you very much Mr Seller. I recommend it 100%
It was as described. Really beautiful Was shipped faster than i expected! Recommend the store!