SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.euro-mall.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Nice bracelet. It turned out to be a little big, but it holds on the hand. Leather, comfortable, I recommend. I came in about 2 months :)
All as stated
The goods arrived in customer's hands, all in proper condition
A good bracelet, only it is not purple, but blue. But I still like it.
Excellent!
Pretty good but the glass part looks big to me
Very satisfied for the price, the Mangekyo sharingan is very good
All bestens
Рисунок немного не по центру. За такую цену - отлично! Запах кожи.
Я ожидал чего-нибудь ужасного и не качественного, но результат меня очень удивил. Я остался доволен покупкой, спасибо. Думаю я закажу ещё))
все отлично пришло в сроки
exactamente igual
Прикольно
товар не плохой если бы не крепление а так норм
цвет не натуральный
الشحن بطيئ جدا
Conforme
Товар соответствует описанию.Посылка пришла быстро, качество ⁴хорошее продавцу.Рекомендую
не очень быстро опаздало на 5 дней а так товар очень хорошый
ок
таксебе принт плохой
Браслет качественный, запаха нету, товаром довольна. Спасибо продавцу ❤️❤️
..
J'ai acheté ce bracelet pour mon petit-fils qui en est très content. Il est encore plus beau en réel qu'en photo, il habille très bien son poignet et est ajustable pour quand il grandira encore. Le vendeur est sérieux et ses produits sont de qualité. Merci.
Большое спасибо!!!
Very nice overall
Ну ок
Все ок
Выглядит на троечку.. Завязки держит плохо.
Excellent
pas davis a donner
Point good bracelet, especially for such money, diverted quickly, delivered 2 months before the Zab edge, with the store did not communicate, if it fell apart then I will add a tip))
The product is not prishol
Bracelet Super son liked
i did not receive the item
No llegaron
Good bracelet
Is well :)
Cool bracelet
The goods did not come
Too small
Norms
Liked
It came quickly, everything is in order it came as it should be recommended.❤️
Very good, as in the photo
Very long shipping.
Came quickly, the quality of norms.
Very beautiful bracelet
It took a long time. Bracelet good child liked.
real nice