We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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1 Star (4) |
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so cute bags, delivery ok
Top, top, top… Amazing good. Super well structured and sewn.
The goods did not come, the daughter was very upset.
Не знаю,как поведет себя в носке,но по виду очень хорошое впечатление. Доставка долгая. 1,5 месяца
Thanks!
m
3 months' no, the money did not refund Ali closed the dispute.
The goods arrived in about 40 days. 2 backpacks. One is big enough and roomy. Inside a small compartment for notebooks. Another smaller but also roomy. Quality is good. Colors as in the photo. The seams are even.
As in picture. Excellent material and very beautiful
Рюкзак хорошего качества, все замки работают, без брака. Брали размер small для первого класса, все большие учебники поместились. Продавца рекомендую, заказ в Алматы пришел через месяц .
доброе утро. портфель пришел, очень рады что он пришел во время. описанию соответствует всё как заявлено у продавца. спасибо за качественный товар. пять звёзд. заказывайте.
Got it in 10 days I recommended. The Seller is decent
I only received the two lunch bags and no school bags for this order I will like a refund for this order pls
Preciosas, es igual que las fotos. Me encantan.
Super produit manière renforcé, bonne qualité , livraison rapide je recommande
Я думала что он с ортопидической спинкой.
Очень хорошее качество! Отражатели сами повесили.
Good quality, come very quick. Everything is just perfect
спасибо огромное, рюкзак супер, сумка тоже, очень вместительная и для сменки , и для физкультуры. качество отличное, нитки не торчат, запаха нет, посмотрим как будет в носке, размер самое то на 10 лет, вначале сомневалась, но больше и не нужно. Продавца однозначно рекомендую, доставка очень быстрая. Единственный минус это нет отделений внутри, но это видно изначально
рюкзак отличный.ребенок в восторге.продавца рекомендую.
Очень быстро пришло, качество на уровне, рекомендую, все супер. Бомба:)
Nice backpack.
рюкзак мягкии. по качеству пока претензии нет. замки все работают.много удобных кармашков.
super jolie, ma fille adore et moi aussi merci
In the city of schelkovo Mo went to order in three weeks. The order is satisfied, the size is exactly on first-graders. The product is in perfect condition, all the zippers work, the seams are sewn exactly, no strings stick out. The store is satisfied and we advise everyone. Stylish bag. My daughter is happy madly.
المنتج والتعامل مع البائع جيد جدا اوصي بالتعامل مع البائع
A beautiful backpack, made qualitatively. Quickly delivered.
товар очень хорошего качества. Доставка меньше двух недель. продавца и магазин рекомендую.
TKS! Классный рюкзак. Ребенок доволен! Большой не берите, взяли меньше и он огромный! А4 без проблем входит!)))
Just like the picture.
I just got it. It's really nice.
Really nice school backpacks !! All as advertised. I bought these 2 different sizes for my nieces & I know they are gonna love em. Thank you !!
как на фото, классный рюкзак и сумка. покупала первокласснице. сумка оказалась больше, чем я ожидала.
wonderful very well made
The product corresponds to the description.
This is the best buy from Alex, backpack chic, no jamb, and fast delivery 3 weeks, I took the smallest for Grade 3, not very bulky, most of all, definitely recommend.
Everything is fine. The goods came in 25 days in the RB. Corresponds to the description.
The briefcase still hasn't been delivered to me
Cute backpacks
Beautiful and quality.
It came quickly, all as in the photo!!!!! Thank you very much store
Backpack arrived before the end ferii :)) córcia is zachwycona :) Very cool and with porządnego material, napewno Long will withstand!!
Am satisfied, good quality, store.
Very chic bags I'm happy thank you very much
Ywent dovgoooo, 2 local and troshki, ale backpack is good, Duzh Garno vigladay, handles Tonsi, the night in our front backpack, I do not know, on the skylki to see. I recommend
Like product, is as I expected quality. But the description is not well specified size, found too big.
Not the exact description, came with a broken lock...
Delší doba dodání, jinak vše OK, doporučuji...
Super
Are very good, but found Q would be different material