SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.euro-mall.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
LADY Face Concealer Crea Full Cover Makeup Liquid Corrector Waterproof Base Make Up for Eye Dark Circles Facial Cosmetic
Thank you,. It came to Me in perfect condition. Just what I needed.
too small
It has not yet reached me since the first of the pandemic
Everything came as ordered. but the delivery is very long. almost two months. good quality goods. thank you
Quality is good and texture also packaging was perfect nothing was broken thank u
Returned money, did not come the parcel
Order szło very long, but all is consistent with the description.
I did not really fit, I'm too visible on my face, it highlights the pores on my face, I took and better tonal. 01 number is very light.
Very small, not yet próbowałam but it obiecująco looks. Ultra long shipping
Very good.
Smells bad. What kind of ((. Therefore, I do not know if I will use)).
Packaging is small, but concealer is incredibly powerful. Perfectly hidden. I am very glad. Recommend.
Bof
Recommend)))
I did not like it at all. Very yellow. Highlight all the smallest shortcomings. It's not easy, tight cream. Threw the money away. Tiny tube.
The goods did not come, the money did not return
Everything is fine, only a small tube. I went very long. thanks
Ужасный консилер. Забивает поры. Не смывается. Еле губкой оттерла. Очень расстроена.
nice
bien embalado llegó dentro del rango de tiempo, es pequeño pero buena categoría.
Консиллер очень плотный, для фото идеально. На каждый день нужно очень, очень аккуратно наносить, лучше на праймер. Кожу подсушивает. Цена соответствует качеству. Объема хватит надолго, даже если использовать как крем. Доставка быстрая. Продавца и магазин рекомендую.
Good product
товар не получен, деньги вернули
товар не доставлен . ждала 4 месяца. деньги не вернули.
Сделала заказ 3 месяца назад досих пор не пришол!!!!! И деньги мне не хотят возвращать!!!!!!
Действительно полное покрытие)) рекомендую. Смывала мицеляркой, водой с мылом не получилось... Спасибо
Produkt do mnie nie dotarł ale sprzedawca zwrócił mi pieniądze więc i tak jestem zadowolona. Dziękuję.
tốt cám ơn store
I didnt receive this order, I missed time for dispute. Maybe would come, maybe not, but for sure I cant have money back, I waited too long in hope delivery is coming.
1
Definitely tiny thing. Thanks
Качество на высоте!!! Рекомендую продавца)))
קצת איחר לא נורא העיקר קיבלתי את ההזמנה
Beware of this store, based on my recent experience I strongly discourage you from buying anything! They accept the payment but NEVER send the goods so you only lose your money! It is not worth trying to resolve it via official dispute, even though you provide proofs that the goods was not delivered, they deny it and lie lie and lie. Never more!
супер
Unfortunately, I did not receive the product
товар не пришел и возврат денег тоже не сделали. фу.