SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.euro-mall.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Came fast and good quality. Better but with button closure order
Good
wallet not keeping closed properly
Wallet very beautiful. Perfect
The delivery is for two types. Attached to Z chickens 'ir NP to the robot. The enemy is found. Small, compact, mehanism is comfortable.
The wallet looks good quality. I 've tried working with cards and it works well. Too bad he's missing a lock. But I like it.
Very nice product, arrived quickly. Holds 6 cards, very convinient. Only thing is no firm close, but it is fine
no cierra bien con los billetes
Not arrived
Not Received Order but received return
Cool thing, I recommend to buy
Do not buy the product even not arrived והמוכר refuse to return money. Do not buy the product did not even arrive and the store refuses to return money.
The product is good and arrived in time thank you
Good response and fast delivery thank you very much i am satisfied with the store . Want to buy more with this seller
All norms
Like the product. Only problem is coming due to pandemia, hope next arrive faster
Order arrived a little late but is good
Looks the product is very good, I liked
Great product, good quality. Only the compartment to store $$$
Product not היגעה
niks mis mee
didn't receive any item
Product מצויין
The card holder was better than I expected ... Ali Express you are great to deal with !
Product as advertised
Finished product and small compared normal
Lacked a magnet or button to make the wallet stay closed.
VERY good, beautiful and excellent quality
missong ordered name
It's a good product!
:(
great product and correct delivery
I have bought 4 of these so far! brilliant stuff!!
just like description. thanks!
Got perfect
Excellent quality. Nice leather, decent stitching. Also, the cards won't fall out.
Small but comfortable purse
i ordered a black carbon fibre and i got just a black card holder. Quality seems to be good. only to bad they send the wrong one.
I didn't get the order. I can't get in touch with anyone.
Item top highly recommend time arrival affordable אחלה product/gift
i didn't receive carbon fiber, i received black leather, but its good and i accept it
What?
top quality, great service
Fast and very good quality
very good product!
Quality is super) for cards it is. Very convenient to pull out cards) there is a lever.
show de bola
Shipping went very quickly and the Quality is really very good. I can make this small Purse only recommend. I have no Info found how much Card in the Holder fit (6 Cards in the Aluminum holder and 2 to maximum 4 Cards in the Inner bags.)
son loved it
Excellent and carry only 6 cards