SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.euro-mall.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Goods not shipped, money returned
заказ не отслеживается,очень долгая доставка товара более 3 месяцев,очки хорошего качества!!! все соответствует описанию
Spectacular lenses
I use not only behind the wheel.
First Night, flight normal. It can be seen that you can go comfortably if a lot is blind.
Good Goods have quality Len good quality
Really convenient and good product .... lost the wind the second purchase has led to four key
Quality good case included and cloth, but the glare does not remove worse than what are available.
Class of eyepieces. Brothers can.
Glasses Super, case, soft case, wipe cloth, everything super very liked. Seller recommend. Thank you!
The quality is decent.
I didn't get those glasses, apparently sell the scammer, sent a fake track, but confused with the dates. So it turns out that the goods I received 24.04.20, and the goods passed customs 25.04.20. How's that?
Thank
Coming for one month. Looking great. Soon I will try the glasses.
superb
Very good. That God bless you all.
Glasses do not perform their functions-glare does not clean, at night in the rain is not visible. Very long shipping
Points received on time, in this store I ordered one for myself, and later 2 for my husband. In both cases, the store is well packaged and responsible and respects the buyer. When buying the first glasses for myself I will note the responsiveness and communicability of the seller, instantly responds and answers any question, communication with him is very pleasant. So far I can not say anything about these glasses, my husband has not tried in the sun yet. I will add a review after use. But, I thank the seller in advance and I advise everyone to make purchases in this store and from this seller!
The goods did not receive, the store was well done, returned the money in full!
I believed the reviews, but apparently people do not understand polarization, polarization in glasses zero. It's not nice to be deceived. The store be a man give back the money, you will not earn a lot of deception
Glasses good at night slaves well
Donetsk reached in a month. Packed well. Hard cover with zipper, cloth cover, cloth for wiping glasses. Build quality is good. I did not communicate with prdavets-there was no need. After use, I will add a review.
The goods received, delivered in 21 days, packed very qualitatively without scratches and damage, anti-glare works, the purchase was satisfied.
The goods did not come!!!!
Glasses are cool. Thanks to the store. The goods received for 72 days.
Seems to help.
The store is a rogue, instead of glasses sent a bra debile
Quality is excellent! Track tracked.
There is still a bit of glare, but it does cut out some glare. Not really enough for me to say wow it really works.
Came for 3 weeks, whole, without a single scratch, complete with a case, microfiber and the glasses themselves
Excellent glasses, very satisfied.
Excellent product. Thank you.
At first glance, not bad. The showers are spring-loaded, on any head. There is polarization, sticker with test included, also soft cover and cleaning cloth. We will test in snowfall in the daytime-for this they took. I recommend!
Today is the first day as used. There are no glare at all, eyes rest. Light from cars almost all the same, kills the difference between xenon, white light, blue, yellow. Everything becomes almost yellow. The far does not strain so much. Of the minuses, with them it is necessary to get used, as it seems that the cars are further than in fact. This is because the glare became less. Another minus, it seems to me that still the visibility of dark objects, that is, pedestrians, becomes less. I'm going to get even.
Looks good, did not try it yet, but seems fine. Fast shipping thank you
Glasses good
Delivery 2 quiet!
The glasses arrived with a left side dob side and with the lens out
All will be reviewed. Uncle
Akiniai atėjo Labai greitai. Kokybė nebloga, sūnus patenkintas.
Glasses excellent More than once I take from this store and I advise everyone
Norms
It came to the city. Yakishta is good, metal frame and plate Linzi. Sit down to finish зручno. I recommend!
Just a killer thing. Packing, quality, size, completeness-the best.
Very good product like the picture
Excellent, for such a price. And delivery to Korea is very fast
Tiptop
The goods are quality. Delivered very quickly.
The product corresponds to the description. In Moldova delivered in 28 days. the track was tracked throughout. Quality, neat packing. In the fog and the dark, indeed, the ride is much more comfortable. Thank you very much! Recommend product and store!
good