SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.euro-mall.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The non-is beautiful.
Lovely color, small
I liked the suit of my husband, the size of 44 villages is excellent.
Super
Panties will be huge even an elephant, and the suit itself is small for one size. But the suit itself is very cute, there are no smells, it is pleasant to the body. Very insulting for not suitable size
Not exactly
Très bien
We recieved the item in good condition
nice
Similar to a piece of fabric as salafan looks less but far from the skin of course
Super
Super. We are happy. Good quality
Looks hot! I shortened the line of strings on my short body and now everything is just wow!
The goods came quickly, in 2 weeks, stretches well, the size approached. Recommend
Threw it in the trash.
Never arrived
Not very good.
Very nice, better than I expected. He has arrived in time.
Great, very sexy. Thank you.
It was very sexy, so shiny also.. Good fit to o
Fast and perfect. XLL stocking 44 Europe.
Zamowilam R. XL AND I wear M, S fit
Like topic
20
I just recived the product it it has a really good material the size is perfect i ordered 3xl i normally wear 42/44 .. it was really fast shiped ( orderd 6/11/2020 to belguim received on 26 /11/2020 = 20 days I didn't expect it to arrive so early considering Covid . the dress is nice and good size ... thank you very much I am glad with my purchasing .
bien
Not so stretching.
o like it
Good size but the couple does not match the photograph otherwise remains sexy
Workmanship very bad.
Small size
Super buy
The quality is normal, but the size was taken by S and sent M.
Lousy quality, ridiculous size for a standard leg. He went to the trash directly.
On the photo and in reality are quite different
came massive
muy bonito. igual a la descripción.algo pequeño
Очень секси на моей девочке, эффект был намного прогрессивней чем на фото
Топорщится и плохо сидит.
Ordered XXL size for EUR size 42, still too small!!
так себе качество, ни о чем
nunca llego
костюм супер,вживую классно смотрится.
Looks good and sexy.Price follows the quality
Top
todo ok
toda la parte de la espalda son tiras, no tapa nada por detras
linda calidad, envio rápido
классный наряд!!! спасибо!
Lindo!