support@www.euro-mall.net
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Star (16) |
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4 Star (1) |
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3 Star (5) |
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2 Star (1) |
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1 Star (21) |
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As the description
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I demand 58 days to arrive in colombia. Communication with the store was very regular. The product is exactly as the description indicates.
Goods didn't come
Bad I come all wrong that fome be like this
Order not received
thanks
Never arrive the product, pesimo service
No me llego el producto pero me hicieron el reembolso
esta genial ..pero mucho demora la entrega
mucha espera por el producto.
Good product
Товар не пришёл
nunca llegó
Perfect
it is a fake product. It is copy one from China, not the original Russian one.
Too bad.
Until now not saw great result, continue to use to see if can some result.
not risived
The goods have not come
Not arrived
all is ok. thank you. they were good packed . all is fine. sadly I had to pay extra 2.5$ tax for the post office . that's unusual but I think it's not the stores fault. I would and I will buy again for sure. thank you very much. I ordered gold and red both are good. not tested how they work yet but I think they will be great. thank you
Are cheating with my respect for this site, Ali Express, but the rest came out liar
I have not received the items yet please find me a solution.
The product never arrived is a real stake
Platio sam predmet a nisam dobio
I did not receive the full refund,
Everything is gorgeous
պատվերը չի գալիս ու օպերատորինել գրում եմ չի պատասխանում
The product does not arrive and appears as received many purchases are a fraud
I did not receive the goods
No effect, Just Imitation.
Super
The goods did not come. And the money did not return
Thank you all came to the whole. In fact, I did not try
ok
Not yet received the goods
Fast Delivery
Received after one month
Please not buy no Effect no Reaction
Pas encore test
good
thanks
Mauvais