For All Dear friend, Pls read me before you make order.
1. We will open the original box to check the phone and install Multi-language ROM and Google play store . If you have special requests about the
original box, please leave us a message. And Many Multi-language ROM not support OTA Update. The custom rom may not perfect,translation may
doesn't cover all the menus, Please understand. We may update the custom ROM,so the OS version may different as the screenshots.
2: Will my mobile phone work with a certain mobile carrier or i am traveling to another country and want to make sure your phone works there?
http:willmyphonework.net can help you find the answer
3: I need pay for customs duty?
Because Different countries have different tax policies. You may be charged custom duties and taxes for something purchased online. Buyers are responsible for custom taxes, our saling price does not include any custom taxes.
4.Please open the parcel in post officer's presence,If the parcel damaged or empty(stolen),please ask the post office to provide official document,
especially the claim request paper
5. About the product: if the cellphone you received have any problem,please contact us at first and don't FEEDBACK on your order,we will provide the best service help you to solve the problem.
6 About The System update:All the phones produced in China like the Letv/ ZTE/ Nubia/MEITU and so on ,when we get phones from factory, they only support English and Chinese.So we will open the Box to install the multi-language.if buyer update the system,it will lose multi-language,then cause the phone only support English and Chinese.Therefore,we don't suggest you update the phone system.
7.About the Mobile Phone a parts of APP language: We sell Chinese brand mobile phone ,LeEco(Letv),Oneplus,360,VIVO,Smartisan and so on, there built-in some Pre-install APPs from factory, because of these Apps are all locked by manufactor,can't change the languages,only show the chinese,this is the normal phenomenon.
We can't accept the dispute about the”System language is not as described”
Notice:If customer place the order,we think that the customer comply with all the agreement default.So please read the agreement clearly before you buy our phones.
8: What is your store warranty rules?
3 Months Store Warranty
Offer repair within 30 days upon delivery, we bear the shipping cost for sending back to you; Offer repair after 30 days upon delivery, but you bear two way .
|Vivo Z5 Main Features:|
|100% Guarantee Original Vivo Mobile Phone|
|Snapdragon 712 Octa Core, Android 9.0|
|6.38 inch IPS 2340×1080|
|Battery: 45000mAh lithium-ion|
|Cameras Back 48.0MP+8.0MP+2.0MP Front: 32.0MP|
|2G: GSM 850/900/1800/1900MHz|
|3G: WCDMA B1/B4/B5/B8|
|4G: FDD LTE B1/B3/B4/B5/B8|
Support Google Playstore, Multi Languages, Face ID, Screen Fingerprint
|Model Vivo Z5|
|Central Processing Unit(CPU) Snapdragon 712 Octa Core|
|SIM Quantity Dual SIM|
|SIM Types SIM Card|
|Sensor gyro, proximity, compass|
|Support Language English, Russian, Arabic, indonesian, Japanese, Malay, German, Spanish, Franch, Hindi, Filipino, Burmese, Italian, Dutch, Portuguese, Vietnamese, Pakistani, Korean|
|Type WCDMA, GSM, FDD-LTE, TD-LTE, TD-SCDMA|
|Band Band (2G): GSM 850 / 900 / 1800 / 1900MHz|
|Band (3G): CDMA BC0 / BC1 / BC10|
|Band (3G): TD-SCDMA B34 / B39|
|Band (3G): WCDMA B1/B4/B5/B8|
|Band (4G): FDD-LTE B1 / B3 / B5 / B8|
|Band (4G): TDD-LTE B34 / B38 / B39 / B40 / B41|
|WIFI Support 2.4GHz/5.1GHz/5.8GHz|
|GPS Yes, with A-GPS, BDS, GNSS|
|Screen Size 6.38 inch|
|Screen Type Super AMOLED capacitive touchscreen, 16M colors|
|Resolution 2380X1440 pixels|
|Camera Quantity Three cameras|
|Front Camera : 32.0MP|
|Back Camera 48.0MP+8.0MP+2,0MP|
|Video recording Yes|
|Audio MP3/WAV/eAAC+/FLAC player|
|Video MP4/H.265 player|
|Picture PNG, BMP, GIF, JPEG|
|Ports USB 2.0, Type-C 1.0 reversible connector, USB On-The-Go|
|Battery Types Undetachable, Li-polymer Battery|
|Battery Capacity 4500mAh|
|Dimensions & Weight|
|What's in the package?|
|Standard Phone: Mobile phone+usb cable+charger+battery(built in)+user manual(chinese)+Silicon Case|