SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.euro-mall.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
All as in the picture. Quality matches length too
Strap of good quality, just like in the photo, I'm happy
The quality of the tape is good, the accessories at first glance are also of high quality, but the lines are disgusting stitched, or a dull needle, because it is visible that it cl. I will redo the lines in the studio. I did not communicate with the store. Packed well.
The belt in Belarus came in 30 days. the track was tracked. The parcel went through Latvia. the strap is durable, beautiful. My wife liked it. Thanks to the store for the good item.
I already wear it, everything eliminates, the color is bright, the coloring is from two sides.
I already wear it, I ordered different colors, everything eliminates.
The order came quickly and good quality
Super, came quickly, ordered more, long, adjustable, thanks
вернули деньги
The goods did not reach the destination, all mixed up, the money did not return, contact the store neither I could manage. I'm not happy with the service.
Good belt) while the impressions are good) came for a month)
Did not send!!!
Beautiful, excellent quality
wasted time
The goods never came. The money was returned.
The goods are good, came very quickly. Everyone is very pleased.
Thank you. All right!
The quality is on the level, the color is bright, no threads. Came exactly the option that was ordered Everything is super
Ремень очень яркий и красивый. Цвет металлических деталей почти черный. Рекомендую
didnt get the product
Ok
ok
Very beautiful, as the description
Delivery is very fast, the belt is wide, pleasant and beautiful! But they sent not those carabiners ( Specially looking for black (
All OK
Color did not match
The strap came surprisingly fast! Which we are unavoidable glad because the quality of the material is very good. Visual also please! I put a firm five for diligence!
The belt is cool. But I expected it to be wider. Quality is good, I recommend it!
The strap is the same as in the picture, I'm happy
A good strap, the coloring suits me for several bags, so I'm happy.
The belt came beautiful, neat, double-sided, the carabiners are whole, the length is adjustable. Thanks to the store, I recommend.
Super fast
For growth of 161 if you dissolve the full length of the handbag will hang at the waist. For higher girls I think it will be short for cross-body
Cool belt
Nice! Thank you!
Looks very nice, it took only two months to arrive :)
Good qulity. Delivery 21 days.
Good, came in three weeks
203 rubles, color dull
Goods are quality. Very long delivery
Nice one
All is very good
Order never dotarło, return cash after sporze
The belt corresponds to the photo and description of the store. The question to the quality is not)
The parcel came in 20 days. Strap super! Recommend
I loved the color and you can regulate the strap
Seller cheater!!! Initially there was a discount for the goods, I paid, immediately the store asked me to cancel the order with the words: "I will not send it anyway" but I did not cancel the order, he sent it, but sent at all to another city and another person, apparently it was done specially, so as not to send the goods for cheap. As a result, I opened a dispute.
не пришел товар, деньги вернули
Exactly like a picture, great quality, fast delivery, thank you
ремешок именно этот намного тоньше остальных. продавец вернул часть средств!