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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Star (47) |
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4 Star (7) |
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3 Star (6) |
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2 Star (2) |
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1 Star (3) |
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Well received quickly, however the article is broken not even one day it's really a shame the product is quite fragile.
Beautiful!
good
mrc
Good
It is nice, I hope it stays the same for a long time
Beautiful exactly as in the picture
As is in the picture. Well packed. I recommend the store.
Really pretty
The store is quick to respond to your questions promptly, the necklace set is beautiful. l'll order from him again. thanks seller
jolie
beautiful
Very beautiful
the product is a bit heavy but good
I love it
I love it beautiful and looks expensive
it is even more beautiful than in pictures. am satisfied with my purchase.. lovely.. store recommend
V beautiful tanks store
nice
Very fast shipping! Beautiful jewelery!
It arrived in Mexico before planned, very nice I liked it very much
I did not receive the item i need my refund.
Never got it.
Very nice!
Thank you so much.
The product is satisfied very decently even beautiful all in stones necklace earrings ring bracelet Super!!!!!1
Wife loved it and received in Germany in less than 2 weeks.
I'm very satisfied
Very fast. Was a very nice set
Je ne pas eu ma commande
nice
very beautiful
Very beautiful but the bracelet came already broken
sending with box.., good jewelry.., thanks and recommends
it is nice but not my thing. sorry
Very beautiful I am delighted
very beautiful
Good :)
The earrings are too long
Very good quality. Thank you
A nice jewelry
Gorgeous can I real recommend
Thanks you so much. But the rings are too small and not adjustable.
Awesome product Graceful each and every thing.
Very pretty
beautiful.
Perfectly packed. I arrive in a month to Peru
beautiful just like picture
Have fun and thanks store God say your, me ordered is on time.
Very good quality I am very satisfied Thank you and the delivery was quite fast