SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.euro-mall.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Пластиковая коробка за большие деньги. Товар так себе.
the item received is pretty much what is announced, the built seems a little bit fragile. I will start today using the wallet and see for how long it works well.
It was more than two months, but the main thing that came. The goods are super quality. Well packed. Thank you.
Delivery surprised! Everything is very fast! Quality at first glance is good! I will write an additional review after testing. Seller Thank you!
Not practical
Super
Good product very satisfied thank you
it never came and I never get money back !
Cool, comfortable box for cards. Purchase satisfied
Great price, very fast shipping, A++ store.
The goods came with the opened package inside the package (there was no wrapper), as it turned out inside there was no instruction, the goods themselves are intact) about the product... Its money is not worth, rubles 200-300, plastic, ease of use in question, underdeveloped design and mechanism!
The product and good. Like the product small and beautiful worth no more esçaço for Zenlet 2 +
Fast delivery in colombia 1 month
ok for paycard
Very fast shipping.
Does not work latch, this cover does not close, what is the meaning of it ??? Filed a complaint-rejected. Maybe I was not lucky, of course, but from the store did not even try to solve anything. It is better not to take this, besides its price is too high.
Not bad but I expected something else is simple plastic
Super produit
Corresponds to the description.
Build quality and material are good. Inside 2 thin metal plates. I did not check in the work, but I think it will work.
good
pay $13 it.s just a box no compartment just a box. if u have long nails it would be hard to open. save ur money.
I didn't get the producer but I was able to communicate with the supplier and return my money no problem
Product description of intact.
The wallet performs its function, but very few cards can be inserted. In addition, the tape with which cash is held is very weak
Awesome!
13 days to arrive (THailand) Well packaged, no damage. Item matches description. Satisfied.
A little thick! But it will.
Expected a better quality and more practical for this price. Otherwise ok.
Shipping within 2 weeks by AliExpress standard shipping. The parcel came in an ordinary postal package. Nothing was damaged during transportation. Important points: ✔️Comes in a branded box of white color ✔️ Inside on a soft substrate lies a cardholder in a plastic bag ✔️Comes with a color User Manual ✔️Of 5 colors I chose black ✔️Material unleroded fiber + plastic (this material does not allow to read cards without removing it from the card holder ✔️Size 10 × 6 × 1 cm ✔️ On the front side geometric pattern ✔️On the front side there is an inscription with the name of the brand ✔️ On the back side is fixed studded black elastic band ✔️Opens on the principle of slider ✔️Holds 6-8 plastic cards ✔️Cost at the time of purchase 1231 rub. Cardholder and packaging look pretty presentable! You can safely take a gift to a man, even a woman. I am happy with the order and I recommend it to buy!
Good
Very good package! Nice to give as a gift
It's the worst i product I have ever seen
Super fast to Portugal well packaged product works perfectly. Congratulations to store Recommend
Thank you for fast delivery and good quality
Video Not Carbon fiber, not material quality, but bad for the first time I 've regretted so much about a trader, and I 've paid taxes on it.
It okay but not worthy $ 14