SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.euro-mall.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Nice napkin. To the touch more synthetic than other my muslin diapers. The size is 58 × 59 cm.
beautiful. just like pictured
As in the photo a little small for a blanket but very good as lange.
Best diaper! Very soft and cotton. Beautiful patterns. Fast delivery. Thank you and recommend.
Super, recommended. Multiple purchased. Whole soft fabric and beautiful color
Multiple purchased, very happy. Lovely soft fabric
Super, multi still when bought! Very soft fabric
perfect
Nice
Too soft, they're perfect
Small but mięciutkie
OK
Very satisfied Good fabric. Soft. Not hurt the baby skin.
Estou muito satisfeita Chegou em perfeitas condições a Moçambique O material é macio. Very satisfied arrived in perfect conditions to Mozambique Soft material i like it
Very nice!
tiny
great quality
It is very pretty, as indicated in the description
Way too small for wrapping but cute with cute patterns
good
Beautiful product, very soft and good quality ! I have searched product similar in shops and have not founded it , so soft ! Thank you so much
ils ont l'air de bonne qualité, a voir après un premier lavage. Ils sont quand même assez fin.
Bardzo fajne.
Beautiful, arrived quite quickly, I am very satisfied
Very soft, looks just like the photo
Preciosa y muy suave. El envío bastante rápido.
Very nice and well-fixed colors. Very soft.
Merci très belle qualité
יפה ממש ונעים תודה
Not otrzymałam goods
Super quality, mięciutkie, after washing still delicate, beyond compare with this what is available on rodzimym market, beautiful pattern
Just got the blankets. I ordered 3 and the colors are the same as picture! The fabric is very soft and nice =) I like it very much! I haven’t washed it.
I love too
Very small!
They were smaller than I thought but I still love them! Amazing quality and super cute!
Moving very
love it
According to the description, good quality fabrics.
Lovely material. Colourfast - I washed it with other colours in normal wash and it is just as nice afterwards as when new.
Excellent!
Exact description, the diaper is thin, pleasant to the touch, there is a foreign smell, but not critical, the delivery is fast.
feels nice and soft, thick quality, will buy more
Suede fabric very good
Fabric excellent, very worthwhile.
Top quality am very satisfied
Material muy suave.
Very nice quality, feels very soft, nice colors!!
100% happy with this product, printing keeps the colors and material is super soft.
It's not a blanket.
It's perfect! The fabric is super soft