support@www.euro-mall.net
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Star (37) |
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4 Star (5) |
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3 Star (5) |
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2 Star (3) |
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1 Star (12) |
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The masks came intact, were packed in two packages (one postal). I bought here because the price is one of the cheapest. I advise everyone. It wasn't the fastest thing to do, but I wasn't in a hurry.
fast shipping, true 3 layers, tested with water/spray - passed
It's the third ones I buy. In just over 15 days at home.
All right and this time they got here fast
Thank you store! Delivered from China to Moscow in 11 days. Took a Pyaterochka at the cash desk.
Is my third order. Masks well made and always fast. Price value great. Serious store, recommend it.
Perfect! 4eme order
All ok
as usual 5 stars thank you for fast shipping and very very good masks
The box was not in good condition
Super fast delivery. No three weeks! Quality as always very well.
A little thin.
The first time I bought them came well. The second box bad because they smell like moisture.
All ok thank you
The description was OK., but the box was send in a plastic bag and the paper box was demaged.
Very slow 45 days
Excellent and fast shipping. Thank you!
Very serious store very fast delivery that several times I order from this seller
Arrived at the right time, they look good quality
Thank you.
Bad feeling, becareful the product is Non-medical use, only for dust-proof, what I got is different with the photo provided! Even only one word different, it will be totally different things! Feeling be cheated!
the shopping is late two months unfortunately
This is the third time I buy the same masks and I have to say that they are NO longer the same. They are of worse quality with much fatter material and the "wire" very hardly adjustable in the nose. 3rd time when I buy It and are not the same ones. Worse and poor quality.
The masks are very good it took time cause of covid 19 effect on shipping time ,, but the store is very understanding and helpful
Corresponds to the description
Nice product !!
het duurt te lang
Good quality and economic item.Thank you.
تأخير ووصل تالف
muy malo envio
perfette..arrivate in italia in un mese!
perfect..1month!
OK
Fast delivery and quality mask, thank you.
El producto es sanitario y ha venido comprimido en una bolsa con las cajas de cartón aplastadlas.
La scatola è arrivata da montare ma molto stropicciata. Le mascherine sono ottime
J’ai rien reçu.
ci sono stati ritardi per la CONSEGNA però tutto ok
arrivato solo un po di ritardo
j'ai jamais reçu le produit jusqu'à ce jour... c'est fini les achats dans leur site.
OK
Não vieram as máscaras todas! Em vez de 50 máscaras vieram só 30! A embalagem vinha aberta! Comuniquei para devolução e nada!
Las mascarillas no cumplen con las expectativas, muy delgadas y no pasan la prueba de la vela. No sirven para resistir el virus. No recomiendo el producto
Mala calidad de las gomas
Don't buy it. It takes 60 days to get it. When wearing a mask, the string falls off often.
perfect 1month and half in italy
just got it today thanks
качество не очень
arrive mais 3 mois plumard. tres tres decu. je ne recommanderai pas.
jamais reçu .très déçu