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Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Star (47) |
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4 Star (7) |
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3 Star (1) |
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2 Star (0) |
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1 Star (3) |
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A chic backpack, for its price is simply unique. A large volume, a hidden pocket, light, waterproof, everywhere you can pull everything up, so as not to drop anything. This is exactly what I was looking for)
на удивление фотки не обманули, рюкзак большой, доставка ублюдская
Waited Months is product not Sent!!
Рюкзак очень хороший!Сделан качественно!
Cool
It's been a long time since trek wasn't tracked. Even opened a dispute, but suddenly called from the mail, like pick up the parcel. Usual mail, although allegedly EMS sent, shipping by courier. The backpack looks like nothing, but obviously sticky. In general, the muted store with the muted goods.
The backpack is excellent! Delivery sooo long more than 2 months. Track prod gave some left, it was tracked, but through third party service.
Top backpack, excellent quality! Very like
Good quality, fast shipping, however, I didn't get a promised "gift", either way, it is worth it. Great Price to quality ratio. Cheers!
First time order came in time. But in the second-waited 1,5 months, and the store sent out the wrong track number, which was impossible to track where the parcel was. Then I sent the correct code. In general, not bad!
It's been a long time! The track gave another, in Russia by mail of Russia from the company logistics. Normal backpack, straight big!!!
A good briefcase, only if you shorten the straps, the ends remain too long. You need to make a loop like a wrist watch. Cool hidden pocket on the back and top for accessories. Very practical and quite roomy.
as always top
The backpack is very high quality, came to Khakasia for a month. All well stitched, USB output works
Lightweight
Ordered a backpack on March 28 came on April 28. I liked the backpack ordered specifically to: a) large capacity B) minimum pockets they do not need anything in) to be light, you can charge the phone, water resistant, well, of course for studying with a laptop compartment is suitable for trenches and for studying well sewn threads are not stuck this pros of cons inside cheap rushes, The upper pocket which is Velcro under it can flow water into the compartment, the bank for charging constantly flies out, but this is a little bit and so normal backpack, has justified all my hopes. I'm very happy. Recommend it. Seller class, answered all questions, quite sociable
The backpack is healthy, very spacious. Looks durable, all sewn. The material is good, does not look cheap. Laptop 15 "went up without problems. A gift was given to the business card. Thank you for the cool thing!
Everything is fine
Lovely backpack, delivered in a month by Mo Courier
A good backpack, sewing quite high quality, somewhere thread, but tolerant. The material is also kind of practical
Great backpack) just Agon!!!
The goods did not come. Money returned
It was long before Volgograd, but everything came in good condition. Stayed satisfied
Cool Rex, light, spacious, the material is chic. Recommend it. Brought home by courier.
good
Delivery month, Courier mist Express. Backpack corresponds to the description. A good roomy, that's only the lining is not very well stitched, but it's not a problem (sewn). And so everything is fine. Sending fast. I recommend
Good, + Gift from store
Nice backpack. The fabric is super nice to touch, all the seams are accurate. The charging port feels more durable than it seems, it works fine and you can hide the wire in a special zip pocket. It took 22 days from purchase to delivery in St Petersburg.
THE product and very good,
mochila maravilhosa
Aigen backpack
Thank you!
Stuffing, a good portfolio came, the only tactile sensations did not like and for people up to 170 cm will be huge. If you like nice things to feel, then it does not suit you. In quality and appearance, no complaints, boldly order.
A good backpack, I would add pockets with zippers inside. Water repels well. Quickly poisoned the order, 2,5 weeks to Krasnodar
The quality of the portfolio pleased. All as in the photo. Delivery is terrible, to the Brest Region RB arrived in 70 days. The store is sociable. During the delivery track lost and the goods were not tracked. A little later, I'll have a photo.
Backpack super.
Super backpack as picture
Excellent Product
The backpacks handle broke in couple days. The rest is functioning and looks good.
Backpack is within acceptable time, the number which was in the order is not correct, the store sent a message to another number (tracked). In principle, the backpack is solid, made of pleasant material, but thin. Let's see how long it will last for me.
Quality for your money. Glitters not as ugly as in the photo. Stripe immediately ripped off. I hope the wire has not yet checked. Pockets would be bigger. And so super. Spacious three sweatshirts. Bathrobe, four T-shirts, a towel, jeans, shorts and woolen socks. And there is still a place left))) The gift is also in place. I am happy with the purchase of anything yet I do not regret. Brought the courier right to the door. It was about a month, considering that holidays and epidemics. Health salesman.
The parcel went for a long time. Tracking showed nothing. I had to write to the store. And, surprisingly, the next day came a message from the transport company about the harmonization of delivery. Well, the backpack itself for my purposes is quite OK)
Good, delivered home
Thanks to the store for the goods. The backpack came in good quality and condition. Thank you again
A class backpack, only received, before Cheboksary 41 days, delivered the courier.
nice
The backpack came quickly enough (exactly a month). The quality of tailoring is good, I found only one protruding thread. Of the minus, I can note that this loop instead of the handle does not cause trust, as well as a Velcro pocket will rather help to get wet, and not save from it, because the backpack should be waterproof. At the expense of strength, there is nothing to say, has not worn or loaded much. P.S. Track number curve and almost not tracked (huge delay), so just wait and wait for the backpack.
Nice backpack. I will use it for the camera. Separately bought corrugation for equipment. The parcel was delivered by courier directly home. For the first time so received the goods from AliExpress.
If the store sent you the wrong track number do not wait for the goods, it will not come, maybe a single case, but the goods did not come to me. Long waited for the end of the dispute and the backpack did not wait.
Came to Voronezh for 26 days. This track was not correct at first. In the message the store sent another. The product fully corresponds to the description.