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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Star (40) |
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4 Star (4) |
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3 Star (3) |
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2 Star (0) |
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1 Star (0) |
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Beautiful mat! Definitely recommend. Quality and price in proportion.
It fulfills its function
Super produit
Fast shipping. Excellent
Fast shipping and good quality! I recommend it!
Коврик пришёл быстро, сложен пополам, должен отлежаться, так как остался загиб. Но вижу, что уже приходит в норму. Мне по размеру подошёл идеально. Посмотрим, достаточно ли этого размера, чтобы котик не разносил наполнитель.
ok
Super mat!
Conforme descrição
He is very fast within arrived. Lasted two weeks ofzo and he is good of quality
Very fast
Thank you
Convenience.
Good quality.
An indispensable thing, it became much cleaner after a cat
Carpet meets expectations. To see the use
It's not very good quality. This fabric I don't like
Very good, functional!! I am happy with the product
Delivery to St. Petersburg in 2 weeks. Corresponds to the description, the store does not fold the mat in half, so there are no "creases", which is very pleased
Hace su función perfectamente!
It turned out to be thicker than expected. The rest corresponds to the description.
Excellent quality
Good mat, quality!
Slightly harsh, but I liked it all the same! Recommend!
Fast delivery, the carpet is very beautiful, more litter grains everywhere. It is perfect and makes me easy everyday, my cat loves it so much that it falls on it. Congratulations and thank you very much to the store.
Just like the description is pretty thick!
As described
The product is of very good quality, wine and little bent but will get well over time. The store very attentive and respond quickly if you speak to him.
Arrived on time and is not as described.
Came 3 weeks after the order. The mat is double-sided, quite thick, rubber, layers with Velcro. Of the minuses: The Edge is treated with braid of another color. I did not try it. Seller recommend.
Thicker than expected.
One of the best shopping I 've ever done for the cat. It used to have the whole sandbox with stones. It's over being constantly sweeping. I recommend it at 200% %
It does not look like in the picture at all! The color is definitely not the same, and it is so thick!!! It’s hard to empty it as it’s not really flexible. Although it doesn’t smell bad so it’s a plus I guess ...
good
See if the will check
I'm doing great for now, I use agglomerating sand and when they come out most stay on the carpet which by the way the easy way to clean.
Contente de mon achat
Fast delivery to Moscow was 13 days! Fully corresponds to the description, there are no foreign smells. I ordered 30 to 30 probably had to take more, the cat is trying to jump!
Just arrived today. I have placed them to catch litter off paws. I won't see results for a day or so, but it looks well made. I'm sure it will be fine. Very prompt delivery. Product folded for shipping. Appears fine though.
Super
Super! Fast Delivery
Great mat. In the case did not try, but the quality is good. It came fast enough.
Super litter mat, very effective, the grains fall into the alveoli so there are much less around. Fast delivery, I'm delighted. Thank you
Very bland color compared to the photo
Very good and practise! Fast delivery! 5 stars
Great mat. Delivered fast
Wrong colour (ordered yellow, recived brown) but its ok. Very good quality, thick and looks good