support@www.euro-mall.net
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Star (42) |
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4 Star (8) |
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3 Star (6) |
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2 Star (0) |
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1 Star (7) |
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Perfect
It only takes 9 days. The color is very yellow. What it's worth is not acceptable
The product is good in itself, but the shipping took forever, it is understandable due to the circumstances but I would not wait that long again, the necklace is good quality for the price, I was satisfied
Very brilliant, but to see it will hold for how long, thank you
Nothing received and do not want to refund me. Rather scam!!
Necklace arrived in about 40 days to SoCal. Color is rose gold and looks like good quality. The price makes it even better. You buy fake shit that cost the same. But this necklace surprised me in quality. My family noticed it and thought it was really nice and asked if it was expensive
Too small for a man, it's more for woman, good colour and nice necklace by the way
Cute, delicate. Size 40 Recommend and thankyou
Pretty good
Too yellow.
nnn
this was my first order with the store and i ordered over $400 chains in gold and rose gold and the seller sent the complete order without making a single mistake...soooooo happy! the chains look great..plus he was kind enough to send it via fedex so it reached me within a week! im over the moon..will definitely keep ordering from him
This Consulting four key
I did not receive my item
Excellent chain, beautiful weaving, but the color is too yellow regardless of lighting (see photo). For 228 chain 45 cm fast delivery, recommend
Comme la description. Je recommande
Брала дочери на крестик. Все отлично.
Very fast shipping. Item is ad described. Would recommend.
Красивая, но очень желтая :( Желтее, чем золото
très jolie je suis très satisfait vendeur à l'écoute
Supeeer! Magnifique. Qualité top, fin, on dirait de l'or. Ne regrette pas! Est-ce qu'il y a cette même chaîne en 50cm?! Merci!
Too short
ik ben zeer tevreden. mooie ketting ik raden deze verkoper dank u wel
Lovely .
Цепочки нравятся, заказываю второй раз. В Москву шли довольно долго.
Good quality
broken
Очень красивые нежные цепочки.
very good quality! thanks
Very nice, good quality, is as described...Took a long time, but very happy with the product
esta bien por el precio muy delgada
as pictures and descriptions but I'm not sure if it is real silver or not ♀️anyway I ecommend it, thanks store.
תודה
Шла более 3-х месяцев, наконец пришла. Симпатичная цепочка, ярко-желтого цвета, ярче, чем мой кулончик, но это не особо заметно. Я в целом довольна
super nice chains, great quality, great value for money - I like to order here again and again
Good product , amazing
Gave me a rash
Unfortunately I didn’t receive it
Thank you very much
Too Short
Beautiful chain. Size 45 cm
I like it very much.
It didn't come to me.
She broke very quickly
Everything ok!
I found a very yellow color, different from gold. It took a long time to arrive and the store was not so kind to answer my debts.
I love it
My product has not arrived 3 months passed!!
The chain was ordered on January 8 and February 18 received in Latvia. Delivered the whole and corresponds to the description.
Very very thin e short we will see the use