support@www.euro-mall.net
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Star (31) |
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4 Star (1) |
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3 Star (0) |
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2 Star (0) |
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1 Star (1) |
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Stone was easily scratched and IT goods fingerprints on the trinket. Otherwise the product is beautiful.
Really lovely pendant. Thanks
GORGEOUS,I love LOTUS FUN so much ,if u are in doubt ,don’t be it’s so worth it!!!
First the product wasn’t as described.check the picture,the bird is missing and the sky doesn’t have the iridescent touch.besides I ordered in April and I received today,July,28,really???very disappointed,I would never buy anything again from your store,I definitely won’t recommend your products anymore.
Looks pretty. The stone is somewhat semi-transparent, easily gets finger stains. Everything as expected.
I expected that the size would be smaller. It came in two weeks.
Great. Very beautiful. Great store
This is one of my favourite purchases from this store. Absolutely beautiful. Outstanding craftsmanship. Very reliable and trustworthy store.
Perfect. Very nice effect
The pendant is very beautiful, made neat, unusual design. Packed very neat and arrived in two weeks, very quickly. As a gift was a napkin for the care of products. it is only a pity that it was not proposed to choose a pattern, and I myself asked the version of the pattern I did not think, in my There are no white stripes of clouds. But still the pendant is impressively spectacular. The pendant is very beautiful, neatly made, unusual design. It was packed very carefully and arrived in two weeks, very quickly. A gift was a napkin for caring for products. It is only a pity that I was not offered a choice of a pattern, but I did not think of asking for a pattern option, there are no white stripes of clouds in mine. But still, the suspension is impressively spectacular.
Very strong feeling caused. I recommend
Many thanks for your delicate work and creative hike. I recommend the store for all 100%. Success to you and new original jewelry for buyers. I hope you like to embody creative and spiritual potential. I have a great sunset now. Thank you
Product is as described.
Bought on sale for $16.98 plus a chain as a gift. the chain is too short and thin, silver. The pendant is beautiful, but too dark, the stripes are visible only on the clearance. the store offered to choose from two pendants, but they were both dark. Overall satisfied.
Beautiful pendant
Delicate. It's not a big locket.
Beautiful pendant, in a branded box the store put a gift chain!
Very beautiful.
Wonderful pendant. Thank you so much.
Wife is happy. For gifts special thanks!
It is more beautiful in reality. The pictures can't show it how the stone is shining so it has much more apperance than expected. It came in about 2 weeks to Poland.
The order is satisfied. The store is sociable, on the request of choosing a pendant sent a photo. I sent exactly what I chose. Delivery is fast. Although the box is on the way and wrinkled with the goods OK. Packed well. As a gift sent a chain
The order is received. everything is very cute)) Thank you very much!!
The color is not red but Brown
Thank you very much to the store, the shipment was very fast, I received my order in less than 2 weeks! The medallion is really beautiful, beyond my expectations I am more than satisfied with my purchase, I will place a new order very quickly in this shop❤️ Thank you also for the gifts
Very beautiful !!! Thank you.
Very beautiful products, look expensive and made qualitatively. I order not for the first time, always satisfied
Wonderful original pendant, looks more expensive than your money.
Great quality stylish pendant really unique
Amazing pendant!
Beautiful pendant, the quality is excellent!
The pendant is beautiful! Pretty big, noticeable. Bought during the promotion, as a gift received a silver chain, thanks to the store! Delivery was fast, took two weeks. Packed goods very well, reliable. In addition, the seller put a napkin for cleaning silver as a gift. Purchase is very satisfied!
The pendant look awesome!The gift are the same very nice!Thank you!