SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.euro-mall.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Not dostalam goods
Never received
It doesn't extract the infection, but it favors extraction.
Very good product. It serves very well for Barros and pimples. It came very fast.
Complete nonsense, no action, just circles stickers and no effect. I don't advise you.
really good product
Is really working
Nunca me llego, pero me hicieron reembolso
The packing returned as it couldn't pass the customs. The reason is that the goods are in transit or the goods information cannot be traced.
Didn't receive it
Fast delivery. Will try them soon
وصلت كما بالطلب. امرت 3 قطع النهار و 3 قطع بالليل. شكرا للبائع ⭐⭐⭐⭐⭐
товар не пришел, деньги вернули
muy bueno
جيدة
хорошо упаковано, пришло на почту. пока не использовала
No llego el producto, así que solo podre valorar el servicio que da el proveedor, no cumplió con el envío debería ser claro en el monto económico que debe de tener cada pedido y así poder hacer negocio, de otra manera solo se pierde tiempo y dinero
Ok but did not see the result yet
За несколько дней использования пользы пока не заметила
Никакого волшебства, к сожалению. Психологическая помощь, только если)
The goods did not come, the money was returned
The patches doing remove pimples.
Три недели до ЦФО РФ. Именно LANBENA -наклейки не пробовала, до этого покупала breelee : реально работают. Не волшебно, но эффект есть. Покупала с купоном магазина. Рекомендую магазин и товар.
Unfortunately, after waiting for the bolsh for three months, opened a dispute. The money was returned. Such patches alone received, apparently not bad. But these didn't come.
Very bad more than 3 months and was not shipping and treated bad and bad location
Send by sdek service, I do not like courier delivery, since the whole day it is necessary to sit at home and a thousand times to agree on the delivery date, it is easier to get a mail. So keep in mind, to whom it is also not convenient. The plastics themselves took on the test. I did not see the effect at all. Probably, you can use them to mask pimples, although still this patch will be noticeable. In the composition of the claimed extracts of herbs, including tea tree, but the smell of the patches is missing (like the effect). Unglue from the skin is hard, there is an adhesive trace. I'll still be testing, but I think it's bullshit. Didn't live up to expectations.
Дошло за месяц, доставили в офис сдэк. С продавцом не общались
Works great
заказываю второй раз. Помогают дочке бороться с воспалениями на лице.
The goods did not receive, it was 4 months. The money was not returned.
I did not help, I did not notice the result, I tried more than once. So from night and irritation. Red Circle.
Not received the product