support@www.euro-mall.net
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Star (38) |
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4 Star (6) |
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3 Star (4) |
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2 Star (3) |
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1 Star (25) |
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Same as in the picture, super cute, but the ducklings came a little crazy to me.
Product not doszedł
I really liked the glasses, they fit my face very well, I also like the material they are made of
Excellent!
Оправа для пересылки был упакован отлично. Но для меня оправа оказалась большеватой. Она на крупное лицо. Оправа смотрится довольно хорошо
Otimo
Very nice quality for the price
Product did not arrive!
Product
Not what I think of
Nice price. Good quality.
sa duże
Seller returned the money
Beautiful and packed carefully. Hope they are also resistant
Good quality frame. I have an oval face and the shape fits me perfectly.
No contact shipment not dotarła
Excelente
I did not received it. The store never reply my messages. Sad.
one of the glasses is greatly scratch ..
Tovar neprisol
Tal como sale en la foto, y de buena calidad super firmes
가성비 좋은 제품인 것같습니다. 잘쓸께요.
Less than a month delivery. Glasses is excellent quality.
No llego el producti
mi pedido jamás llegó, no se puede localizar con el seguimiento, se envía mensaje el vendedor nunca contesto pésima experiencia de compra .
very stylish and fast shipping I will recommend
Buena calidad y muy lindas. Solo que demoró 3 meses en llegar a Colombia...
no me llegó el producto y aún no me reembolsan el dinero, pésimo servicio.
очки маленькие, совсем не то что на фото
I’m sorry have not received any item yet ..please help me confirm the delivery address use is the one i dropped pls help me comfirm
The quality is very good, but the glasses are small, narrow very, on my face. Before buying, see the description, I forgot to see. ))
Super quality, very beautiful!
I got a different item ... not what i ordered
Everything is fine
Never received!!! Can you send again?
Weren’t as big as looks on the model
Fast delivery, good product.
Very fast but I ordered 12 of one color and only got 3 of that color the rest of another color.
Very worthy frame, looks very expensive. Ordered 07.06 received 03.07. Recommend
Parcel not received, delivery time is over. The store did not respond to the messages. Opened a dispute-a refund.
I ordered double, got only one. I sent a message, I didn't get a reply
Cool
I haven't received my order .its been over a month
never got my order
I paid for it in March and we're in JU NI O and I never revived my order or made the refund of purchase
The goods have not sent
not recieved
GOODS NOT REACHED. SELLER NOT TURNED PIENIEDZY.
I never recieved my order & got no money back !! I don't recomend !!
Not as big as I expected. A little upset.