




We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Star (44) |
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4 Star (4) |
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3 Star (6) |
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2 Star (1) |
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1 Star (12) |
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Love it
I arrive super fast to Spain and the truth is that this necklace falls in love 100 × 100 I recommend
I like it very much.
The quality surprised me compared to the price, it is really good, however the clasp does not work so I put a small paper clip, for the price it is great!
Very nice!
This sits so pretty around my neck. I’ve had it for two months and it’s starting to tarnish a little bit but idc. I’m about to order another one . I suggest not showering with this on and not wearing it consistently everyday to preserve it longer. But the chain - lit !
I'm from Mexico, it takes 1 month to arrive, I like me very much, so be cool, I'm late but in good condition, I recommend the silver one.
El envió fue rápido a México 24 días, muy buena elección, cliente satisfecho.
The pics dont do it justice. I love my chain
Looks just like pictures
Очень классно
Soon As I Got The Item, It Was WAY Too Small, Didnt Fit Around My Neck, Also The Weight Is VERY Light, And It Feels FAKE.. Unfortunately Im Very Disappointed.
Really pretty chain, super shiny and reflective. Only issue is the clasp seems broken, I can’t close the chain and I’ve been trying for a few days. So that sucks. Also shipping took a while, ordered it on July 31st and it got to Canada on August 21th.
It’s soo pretty
Piol
Qualité médiocre
качество хорошее и упаковано отлично
I ordered it on July 30 or 31st, it got to me August 20. I am very happy and satisfied with it. This may be the fastest I’ve gotten from anything in Ali express. The store shipped it quick. It looks like a real deal. Obviously it will not weight heavy heavy, but there is some heaviness to it which I love. Highly recommend.
The product was great but my only problem was that the clasp opens randomly while I wear it which can be kind of annoying to somebody
Shipping took so long and lost my item
Очень приятная цепь, но надо было взять поменьше, чтобы была покороче
Buen producto
Ce cool
7u7
wish i got it a little longer but overall nice, sparkles in the sun!! good for the price. shipping didn’t take too long either
Very nice
Нереально быстро , в Москву за 10 дней.Качество хорошее, камушки на месте.Размер 18.Спасибо!!!!
Love
Les strass sont de mauvaises qualité
いいかんじ
Not delivered
worth it.
very good. just came. thank you
I did not receive my order
It’s a beautiful necklace. Thank you store
Arrived in 1 month and 14 days, not size ordered but nothing not solve ..
really nice .. value for money
Amazing stuff
i still dont get this Jewel. i put the address when i was purchasing so am expecting that it would have been sent to that address and it is not. am not going to get it if it is not sent to my shipping address. i dont live in the USA..
The package did not arrive
Not bad, but the quality is better. The rather yellowish gold color and the closure a little hard, but for the price it's OK. Shipping time is normal (about two-three weeks).
Very pretty
I did not receive anything
Never received item !!
Item took long time to arrive, but really nice quality item.
Great product
Thanks
They gave me the wrong color and the lock was broken, but i got my money back
Great necklace for the price. Extremely shiny. Shipped asap and came to Canada in less than a month.
Excellent quality, now I will order three more)