SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.euro-mall.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Ожидалось большего, но за такую цену сойдёт
Delivery three weeks. quality is good. We will complement the review.
Nowhere in the description is there any panties and ears in the kit that is not. If you can still find panties where to look for ears?
I liked it very much. Exactly like in the photo. Material is good. I order not the first time in this store. Seller recommend.
Very happy, item as described
I have not tried on the girl yet. Threads stick out.
Muy bien
Very bad description. I thought that the kit includes what is in the picture but there is no there just one kombenizon. It's not worth that much. Since I previously bought this for 100 rubles
Fits perfect
Super
I liked the linen. It's dense, I would even say that it's warm. The chest size looks great. But up to 46 size maximum 48 tons. They will not get through to their hands, they will squeeze strongly.
Cool suit, my husband appreciated! Stretches well. On my parameters 90*70*93, sits like on the model in the photo. Be sure to order something else to diversify our leisure
Linen is beautiful)
Very comfortable and sexy. Plus, good quality. exactly as the photo
It fits perfectly, it's comfortable. In the photo it looks like he's wearing studs, but they're holes. It's beautiful and very sensual.
Quality norms, a pair of threads stuck out, easy to fix. Delivery 3 weeks.
It is also warm)) I liked it, it fully corresponds to the description) the store is reliable, the parcel was tracked
Very nice, like the picture
Okay. It also looks very good.
hot
The order did not come, instead of the store answers the robot, it is impossible to solve the issue with it. Do not contact and do not waste time.
Shipment was delayed, no contact
El pedido no llego
diseño igual a la foto el material es resistente buena calidad me sorprendió,de talla 1'69 cm y todavía estira un poco más y de ancho también estira peso 88kl y estiraba un poco mas
нормально
заказал ускоренной доставкой, доплатил пару евро, за 12 дней пришла посылка. жена довольна, интересная штучка. Спасибо Продавцу
пришел очень быстро. капрон плотый. на рост 175, 42 размер растянулся легко. выглядит прикольно
Nil
good material, but small. size is not universal :-(
all ok, good quality, good size
wonderful and amazing playsuit will cerainily wear it as much as I can.
The parcel went for more than a month. The quality is dense like pantyhose 80 den. on height 172 and size 52 perfectly stretches. Beautiful and original. Take it.
I haven't delivered it yet. But ordered before this quality is good. 5 +
Super fast delivery soft pleasant to the body material. I will order in this store and on.
Great thing. Very dense mesh, not like a rag. For this money straight in general fire! Advise.
nice good sturdy fabrics
Perfect !!!!!
Well, I use a xs and it's taxable
ziet er goed uit
.
It came quickly. To the touch is pleasant, there is no smell. I did not try on the girl yet. As an example, I will complement the review.
Тянется хорошо. Приятный к телу. Довольно таки плотная ткань. Соответствует описанию.
I never got my product, unfortunately the store did not extend the warranty and already in my country I could not trace the package because it said that there was no such package.
Goot
Only for tall girls, over 165 cm
About
The description is not accurate, there are no ears, there is no belt.
not fast.. and not all .. which is on pic
Delivery to Kiev a little more than a month. I liked the product. For growth 160 is suitable. Quality at altitude. I recommend.
Not yet printed, then add a review