We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Star (47) |
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4 Star (8) |
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3 Star (3) |
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2 Star (1) |
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1 Star (7) |
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I don't like advice at all. You don't buy it by the week. You put the black chain on.
Very pretty fine necklace
The color is a little yellow but good
Never arrived
Excellent
The Super bent letter came, I had to put it myself right with the help of some pliers. I expected the longest chain
Never received!
I didn't get the product. I didn't get the product. I didn't get the product. I didn't get the product. I didn't get the product. I didn't get the product. I didn't get the product. I didn't get the product. I didn't get the product. I didn't get the product.
Lindo
I never got my product. The store doesn't solve anything. Not responsible
Very cute good delivery too
Polecam
Problems Qualite
Very nice arrived soon
I never got it.
No product otrzymałam
Thought the size of the pendant will be more, in general simpotichno
Very nice for this price
Small but beautiful and ideal chain!
It took a long while to arrive but I understand that because of the corona pandemic but asides that,it’s a beautiful chain. It’s pretty cute but fades fast and that’s fine for the price too. The store’s communication was fine and I would recommend anytime
Very nice, perfect, thank you.
The letter is a bit smaller than what I expected, but looking nice. The stones have a really great shine.
Igual que en la foto muy bonita espero que no se haga feo.
Nice piece and quality
Es muy Bonito el colgante y buena calidad
precioso!
Very good quality
M raidė truputi netaisyklingos formos. Kreivoka
Lindo
A lot smaller then I expected but it’s still cute
I love it!! Beautiful piece of jewelry.
Very pretty, corresponds to the photos. Seems fragile to see in time but given the price it is top. Very fast delivery. I recommend it.
I ordered February 6 and it happened February 19, super fast delivery in France and super good quality for the necklace is top!
Fast delivery to Moscow. Everything's fine.
It's too small! The effect of photography makes it look bigger than Q is
Pretty
Chic
looks good
The product is top. On the other hand the wait was very long.
Highly recommended. It's accurate to the image. I would buy again
Fantastic! Small, cute letter. Really like it, thanks
This very pretty, is the size of a coin of a p is or Mexican
Uzsisakau ne pirma Karta superiniai
I loved it very pretty.
Bella bella
Beautiful
bonito
ok
Really pretty
All as in the picture. not a very big letter, but cool.