support@www.euro-mall.net
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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A beautiful brooch, packed super, it came quickly, the store is reliable, the decorations are super, I recommend. Pictures instead of words.
As always everything is super! Spider handsome! Earrings are comfortable and beautiful, the fastening is good. And also put a gift. Thank you so much! I recommend to everyone and will still buy in this store
Красивая брошь.
Fantastic
Very plucked.
Very beautiful brooch
Wonderful spiders! Beautiful, elegant brooch! Packed in a brand box, inside a silver cleaning napkin. Very satisfied with the order and attentive store. Recommend! 5 Stars!
Very good quality of work. Beautiful product. Thank you!
Delivery mega fast. The quality is great, my second thing from this store, the first earrings. Thank you, ooo very beautiful brooch. I definitely advise you. The stone is beautiful, without chips, the clasp is reliable.
Everything is beautiful, liked B, five stars
Beautiful jewelry. Excellent communication communication with the shop. I shop repeatedly in this shop and I am always satisfied with the quality and services.
Very beautiful brooch.
Súper!
Very beautiful brooch! Quality is excellent! Fully corresponds to the description. On the gray beret looks great, as I imagined. Thank you store!
I'm delighted with the brooch! Neat, very effective, quality at altitude! Boldly I can recommend both the goods and the store! 5 Stars!
Wonderful brooch, wonderful performance. Very beautiful packaging, everything is done with love. Thank you very much! I wish you further success!
Amazing thing! Fine work! I constantly buy in this store and I recommend it to everyone!
Spider is just something!! Small, but made chic. packing is also the highest pilot!!! On the account of silver or not, I do not know. The silver test did not pass the brooch, but from the store in my city, also the products did not pass the test, it is not accurate, does not show 100% result.
Beautiful!
The products are very beautiful, i am a regular buyer of this store. Everything is as always on top. The store sent the order quickly. Thank you very much to the seller.
Came to peter in two weeks.