SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.euro-mall.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very interesting massager! It looks like microscopes, sensations are intractable, several modes from weak to intense. After the course of massage I will write about the effectiveness. Delivery to Vladivostok is fast.
Works. Delivery 3 weeks to Khabarovsk. Batteries are not included.
Товар пришёл хорошо упакованным в пупырку и вспененный материал. Инструкция прилагается, что важно, на английском, а не на китайском. Импульсы довольно ощутимые, даже на минимальном режиме. Единственное, я почему то подумал, что он должен вибрировать, но нет, исключительно электроимпульсы с разными частотами и последовательностью, постоянно увеличивающиеся в интенсивности. И так проходит циклично, то усиливаясь, то затухая. Эффект расслабления мышц шеи, однозначно есть.
It came quickly, current beats))
Good store! Recommend.
Everything works fine
Great massage!
Quickly came
It's fine. Thank you.
To naprawdę pomaga polecam
Excellent thing massage on Hurray store well recommend
It all went well, quickly. thanks to the store. How did not check yet, I'll add later
Poor quality of plastic, seams. When you connect the electrode, the force of pulses into the collar is reduced.
все хорошо работает,одно плохо нет перевода
Processing the order and delivery fast, just over 3 weeks with tracking, when delivering nothing has been damaged, the batteries need to be bought separately, the device looks decent and works well. The effect is exactly the same as in the clinic on electrophoresis, only the modes themselves automatically switch around. I'm happy with 100%, for such money just a find! I recommend definitely!
Delivery fast, 12.02.2021 ordered 03.03.2021 received at the mail. The goods are packed well, came not damaged. Checked, works perfectly on all modes. Took with additional electrodes, very well massage the muscles of the back and neck. My wife and I are very pleased, as recently often basks the head, the work is sedentary, and in winter there is nothing to do, in the sense of physical stress. In general, we really liked recommend to everyone who has problems with cervical osteochondrosis, a good device for physical procedures at home and not expensive. How much will work I do not know, but with the appearance everything is done very qualitatively. Seller and I recommend it to everyone.
it took longer than the usual to deliver in Nigeria
OK
Excellent, I 've used it varías times and that's what I needed. I wish it could be charged, but it's battery operated. Very fast shipping
No love
Works perfectly really helps the headache passed I'm happy with them thanks very much for the device and fast delivery of success to you and prosperity
The product is satisfied, the assembly is quality, it works as it is written in the description. Put two AAA batteries, the kit goes without batteries. I advise the store!!!
Thank you very much, received intact and safe!!! Fast shipping, recommend 100 percent!!!!
Current pushes strongly, but does not help, more on the shocker looks like
Bullshit full. The same thing that there were belts for weight loss, only weaker. Effect-0000000
Excellent.
Came quickly, did not leak yet!
AA
интересная штука , думал будет типа массаж. а это скорее фищиотерапия
The device came half working. Electrodes are remote, and the collar itself turns off when worn. It will be necessary to give for repair. Quality is not on top.
Accurate and delivered in estimated time
Duele a veces
The order came very quickly! Thank you store. Tried it. All modes work perfectly. It's very nice to sit with this massager on the neck, relax perfectly. Easy to control, everything is very clear. The husband had a headache in the morning-sat with a massager on the 3rd mode "strongly" and the pain decreased. The massager turned off automatically. Thanks to the manufacturer and seller!
произвел испытание это что-то супер-пупер вещь до сих пор волосы дыбом стоят инструкцию можно найти в Ютюбе
It’s alright but not very effective on neck
Everything works fine .... The quality of the hinge is not very convenient for a small neck .... I did not expect such a reaction of arganism to the electric unit 16 gears and 6 Operating modes
That's what they announce.
Good as they look are electric batteries have no vibrator
Товар пришёл, все хорошо упаковано. Все работает, как написано, как раньше электрофорез, все замечательно
Shit of some uneven grace of current, then you eat smell, how fucking.
Well received according to the description more than try
good.
Awesome thing, we recommend the whole family. Mamke 65, she's generally delighted
Not working unfortunately. Buttons light up, but there is no effect, the first time turned on, there was a pulse and everything, after that, no reactions. Very unpleasant, took for a gift
Very fast delivery, to Moscow 2 weeks. 6 massage modes, looks like electrophoresis.
Don’t work
Как на фото, до Нью Джерси дошло за месяц и 9 дней , довольно долго.
The massager doesn't work. It's not the level of intensivity, it's not the placement of the item or something else. I tried everything - different batteries, using on my neck and on my dad's neck, rising intensivity, changing modes and so on. The item is damage or the all description is a fake. Hope not. I'm in dispute with the store - his reaction will give me clarity. I will write about it here.
All is well. Very fast shipping! The description corresponds, however, did not find the promised heating mode, so I put "4". Seller recommend!
The product pass streams power nor do מסאג '.