We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Star (80) |
|
4 Star (12) |
|
3 Star (4) |
|
2 Star (0) |
|
1 Star (0) |
|
ITS SO MUCH BETTER THEN I EXPECTED OML. It look forever to come to Canada but overall it was completely worth it. Best bday gift I could have asked for. If ur buying this as a bday gift for someone consider buying it 3 mounted beforehand.
Backpack is just a bomb! The quality is super, neither that sticks out, stitched well, there is no smell! It came quickly. I'm delighted!
Nice backpack. To Moscow went 3 weeks. Sewn neatly. The only moment at each rib had to cut the tails of the thread (a couple of minutes spent). Light smell when printing out the goods, which went literally in a couple of hours. Accessories of yellowish color (a mixture of silver and gold), but it was clear on the description and photo of the store. The backpack is not small. The puzikosozhnoye itself :) 20*30 cm compartment. I ordered it as a gift. Friend is happy.
Great Professional Seller Fast Shipping Highly recommended Thank You
Looks exactly like the picture, I LOVE IT!!!! You can only put a few small things in the back, (mobile, cigaretes, small Wallet), but i dont mind. This back is awesome!!!!!
Well bakano
I love it, the only thing I don't like and I think they should change is that chains and hooks are gold-colored and sincerely silver-colored would look better to me.
All right. All right. As it looks
Good material, the bag arrived very well packed, loved And arrived super fast in Brazil;) Will buy more sure
Мишка как на картинке! Пришел очень быстро) достаточно большой) я всем довольна)спасибо)))
норм
He's just a fool, but places are not enough
Came very quickly, the quality is bomb, though the place in the backpack itself is very small...
it’s super cute but it smelled awful, i aired it out for over a week and it still smells bad ^^”
The bear got caught "with flux"-the right half of the head is much larger than the left. Ассиметричненько. Gold color hardware
It is exactly what I ordered! So cool very nice quality only thing is that I don't like the rose gold on the metal parts. But that's just like the pictures. Recommend!
Big Bear, very unusual, the pocket itself is not big, delivery month, the parcel served, I am very happy to buy
Just lovely, a gift for the new year to the daughter of 9 years, she herself chose it, the child is delighted! Thank you store!
Beautiful
Fast shipping! Great Buy! Thanks!! Awesome Seller :)
The backpack went to Moscow for about three weeks... This is my best purchase on this site! It is not very roomy, but it looks as cool as possible!
quality is good, but the bag in the stomach is kinda small. Not even my book going in there, but some small things like an phone or some snacks going in there :)
super polecam
Just amazing! Exactly the same as in the picture! Very big!
The product corresponds to the description. Quality. You can take it. Delivered in 25 days. True, the skin of a young dermatine hits the himarem, but I think it will fade. Thanks salutsu!
A good backpack for a teenager) inside the place is not enough.) came quickly enough)
Awesome
Goods of proper quality, as in the store's photo. But inside, the filler falls out under the lining. But the daughter is happy.
Bear cool, the store put a gift
The bag is gorgeous. The seams are even, there is a little smell, but it quickly weathered. The only thing, as for me, is little space in it. Literally for the phone, lipstick and a small purse)) and so, everything is fine. Seller good!! Quickly sent out and packed well.
Nice!
Smells very strong but very cute
Сумка хорошая, продавца рекомендую
I reaaaaally love this backpack. it is amazing. the only thing is that it doesn't have a lot of storage space, but it is lovely anyway
Super schön riecht nur sehr stark
огонь, заказывала дочке, сама довольна, очень стильный и качественный
Original Bag-bear, bought for the daughter,. The bag has a very sharp, specific smell, which is very tightly worth and does not weathered.
quite good. though small inner space.
Great backpack.
Love this!! Really good quality and came with a cute little gift :)
I'm happy. Delivery was only a few days. 6 days!!! Came just in the package. The backpack itself is good, some places stick out strings, but not critical, you can cut. There is no smell of some unpleasant. I really liked it. As a gift put a keychain. Thanks store
Sent quickly, but came without straps (most likely the store quickly and forgot), opened a dispute for a refund, the seller responded quickly. All passed successfully order, you will not regret
It smells like fat fish, it feels like they 've been caught. And torn off the strap.
parfait
The bag had a weird smell. The bear is pretty big, espacially the head, but the bag itself is fairly small. My wallet doesn't fit in it. Looks like picture. Arrived quickly and with keychain present.
Gorgeous!))
Really nice. No smell. Perfect
It's absolutely amazing. Extremely well made, solide and so beautiful !!! I recommend this product 100%
Excellent backpack, very long wanted it, looks nice quality good, came somewhere in two weeks, the store put a gift. :>
Very fast delivery, bear Super