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Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Star (66) |
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4 Star (9) |
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3 Star (1) |
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2 Star (1) |
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1 Star (1) |
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La mochila llegó muy rápido, todo correcto
Looks realy good for made in china.
It's not as big as we thought it was. Just size for drinks and fresh food for 2 people on a beach or mountain day and take it comfortably to the back.
Excellent.
Shipping fast and better Picture is a little small than living:
Very good product as in the picture. Large capacity.
The backpack is small in size. Expected order 6 months
Ok
Thank you very much. Made very decent)
Conform to the description, delivery in advance, very fast. I recommend this store.
High-speed flash, bag ציידנית top quality. Very beautiful and practical
Superb Quality and Superfast delivery
Quality product, I recommend
Great backpack. Quality. Dense, the back is mesh.
Everything is fine, the delivery is fast, the goods are quality, roomy, the seams are sewn. OK, thanks to the store
A good bag backpack, not badly sewn, some where the threads stick out and so normal.
Delivery in 12 days. Complies with the description. Materials of good quality and good manufacture. Disign for a Thermos backpack ..
Very happy with the bag, light weight, well made. doesn't look big and bulky at all.
Corresponds to the store's description. Quality sewing. There's a beer opener.
Very good backpack, seems to have quite quality, since the materials to finish.
The bag has a good amount of pockets. The exterior fabric isn't fully waterproof but the inside lining is waterproof. I did Uber Eats with this bag in the pouring rain and it held up just fine. Mud and other road gunk was getting kicked onto the bag but the food remained warm and dry. The day after, it was very easy to wipe off the dried mud from the bag.
Quality Super
Everything is fine, thanks for the delivery! Best regards, Vladimir!
The backpack is roomy, the quality is good, the delivery is 26 days old. You can take it.
In operation did not try. In appearance-good
Excelente
Good quality, I recommend, corresponds to the description
Just like in the pictures. Well made backpack that looks great, big enough but not 30L -I dare to doubt that. Feels nice on the back (tried out empty so far) -thanks to the wide shoulder straps with good paddings. Handy to carry, especially the daily foodstuff from the grocery store because of the thermal insulation lining.
Looks great! Cant wait for my cool bags to arrive to test this baby out. Arrived quick, bought 11 items this came second.
The parcel came to Minsk for 1,5 months. There are no complaints about quality
The quality of insulated walls on the sides is too thin and poor quality
Good store...
Very good
Looks good quality
Excellent product, the delivery was very fast less than 2 weeks about
really good kvality
Very good product, seems very solid. It offers a large capacity, a bottle stand up. The canvas to the resistant area. I recommend this store.
Mega quality
I was pleasantly surprised. Good capacity and seems pretty robust
Everything is fine!
Très joli sac, belle matière, correspond à la description
Se ve de calidad. Muy contento con la compra.
Спасибо продавцу за быструю доставку. Две недели до Тольятти! Товар качественный! Соответствует описанию. Успехов Вам в вашем бизнесе!
Отличный рюкзак! Доставили даже раньше заявленного срока. Цвет красивый — сине-серый. Толстенький. Не знаю сколько туда влезет, но думаю, много! Я довольна! Всем рекомендую.
Highly recommended, fast shipping, great quality
MUY BUENA.
Температуру держит неплохо. Вмещается 5 бутылок по 1,5л и несколько банок с пивом. Когда пустой, складывается очень компактно. Своих денег стоит.
Good Cooler backpack with good quality. The maker showed its trust with their product.
хорошая сумка
I'm satisfied, it's strong and nice.