support@www.euro-mall.net
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Joli charm
Beautiful as in the picture. Lighter Color than I thought. Still very nice, I liked it very much. Looks good quality has silver seal. It's the second time I 've bought from this store and everything's perfect as always. I recommend 100%.
Thanks!!!
muy buena calidad, exelente
Beautiful charm, good quality, welcome it, will, definitely more often at this store order
recommend
pretty, arrived late
The product is nice!
Should be yellow, green came to!
Me encantan!!
The pendant didn't come.
Good quality product, according to the description. Sending and fast delivery to France despite covid. I recommend it.
Beautiful!!!
Absolutely gorgeous! I love it! It has silver seal 925
Nice. Quick delivery thanks
I love them! Nice quality and fast shipping. I will order more. Also that cloth comes with the charms is perfect! I cleaned my original pandora bracelet and it is shining like new. Thank you store!
Product as picture. Really nice and on the bracelet makes her figure. Retailer recommended
The finish is very bad, there are silver stains on the heart. I opened a dispute and they closed it to me without explaining, very badly
Very good, satisfied
Beautiful and delicate
really nice small charm ❤️ thank you
Cute charmick. Quality. There's a test. Delivery-less than a month (22.12.19-10.01.20). I ordered five at once like-everyone came in his bag with his napkin. The order is satisfied, the store is responsible. Thanks to the seller. I recommend to order
The heart is beautiful looks great and the genre is very good quality Thanks
Lindo
very nice,I love it
Very fast delivery zamówiłam 30 grdunia came 13 January, 2 weeks Przewieszki very nice product consistent with the description
Loved! Arrived very fast in Brasil, can buy without fear.
Looks real, very pretty. Love this item. Great value.
Love this item. I hope it is genuine silver and not plated. Well made and pretty.
Charm beautiful and delicate as shown in the pictures. Am delighted with the piece were packaged. Bought several pieces and all come individually wrapped and accompanied by a cleaning for each. Really, care and affection with customers. Shipping to Sao Paulo Capital via Standard S Shipping took 27 days to arrive. Very happy and satisfied with the store and parts. All beautiful!
it is orange and not red
Beautiful, as description. É also arrived a pannetto to clean silver
Good