support@www.euro-mall.net
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Star (44) |
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4 Star (12) |
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3 Star (7) |
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2 Star (3) |
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1 Star (8) |
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very good quality
Good little Thermo bag. Inside aluminum fabric
good product but no upper lid.fast shipping
never came
As in the photo, a pity that the bags are folded during the trip because it leaves brands but otherwise very good
Excellent quality, I'm delighted! I did not expect that the bag will be so neat, exactly as in the photo. Thank you!
Very nice.
It's nice.
Compact, well stitched, the handles are thin at all, the material of the bag in the picture looks like cotton, in fact, this is a thin synthetic fabric, resembles fabric bags from grocery stores
Perfect, like the pictures. Thank you
Very pretty, I arrive quickly
Very nice bags. Nice design, good quality and large enough to put inside meals or other.
OK.
The bag is quality, but the picture is not so bright. It is closer to gray, not white.
good
Its too small
Thank you!
The goods didn't come. The money was returned. Horror.
nie otrzymałam paczki
Mega long shipping
Well all packed. Good thing
ok
Cool
Small than my expectation.
Excellent.
Nice handbag. Sent pretty quickly. The size of the bottom is about 20*15 cm, the height of the side part is slightly larger than 20 cm. It came to ukrmail with a notification.
The payment has been made and I have not received the shipment. Please return the amount or hand me the shipment. Thank you
Not Reached product.
very nice for the price
Super
nice
Great bag. Qualitatively made-fast delivery. The color is only different from the photo-it is rather gray.
As described. Excellent product.
The color is a little darker than it looks in the photo but otherwise everything is fine. The shipment took a while but I guess it's given the world circumstances we're in. I recommend.
The product corresponds to the description. Came fast. Recommend store and goods.
The size could be bigger, the smell of the pepper is nasal, but it should stand out. and so for a distant walk, take a snack with you, but not for a thermos and a container, either one or the second. Well, for the duration of delivery by the wine coronovirus, so I do not shoot the star)
Color darker than the pic, and thin, the sewing not really strong, but well okay.
A beautiful handbag, includes two containers and still the place remains.
The quality product is fine, but I was hoping it would be a little wider. It fits a wide taper, the large water bottle no longer fits. But for every day well.
shipping took 2 months!but it arrived and i like it!
Nice product! I like it!
Not large / but small
Item not received
The goods took a long time. And according to the declared characteristics that fit two containers does not match. Maybe of course the Chinese from small containers eat. My only one fits.
Very small. For one or two (on each other from above set) lunch boxes. The color is much paler than in the photo. The order was more than 2 mnsyans (((
Item not Received
thank you
Super handbag, neat, all as in the photo. I'm not sure that it keeps the heat)
did not got the priduct
The goods never came. The store does not respond to the messages.