support@www.euro-mall.net
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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beautiful
Uh...
Super quality against Price, tatuaz holding Sie OK 2 days, no problem with naklejeniem (first moczyłam in warm water) Long standby time, but ogolnie recommended! :)
J'ai pas reçu l'article
Corect
never came
Hello store did not ship the order and I did not receive anything I am very upset
As in the picture
Already Using recommend
Классная! Очень быстро пришла!
THANKS.......
General
Did not come
I didn't get anything.
Product received, the drawings are not complete (missing details and colors not respected in comparison to the photo of the site. Be careful also the photo of the site magnifies the drawing. For my part I am nevertheless satisfied!
Beautiful
It's beautiful.
Not arrived
never received
Exelent product.
very very fast delivered, perfect product, thank you
It’s exactly as described, can’t wait to put it on. Took a little over a month to get to me and I’m really satisfied with it.
Thanks.
Not received
Item received
Sweet.
Everything is super. The store is well done!!!
Cute
Quality of norms, I advise.
Class! Thank you very much for your work!
Bad picture. All in pixels. All crumpled
Cool.
Exact description. Sent quickly. Changed track
All the crumpled came. But here already merit more mail than the store. For such a price, do not wait for a good package
Bistro finish
all good