support@www.euro-mall.net
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Star (61) |
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4 Star (0) |
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3 Star (5) |
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2 Star (1) |
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1 Star (1) |
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really cute and special charm
Great charms! Big detail. I took it with enamel coating, it was very good. Quality at altitude, a sample of silver costs. I will order more))
Amei
Loja ótima tudo lindo vou comprar novamente
Товар не получила, буду открывать спор!!! Не заказывайте у этого продавца.
Покупаю постоянно у этого продавца , всегда доставка быстрая , все качественно . На каждом изделии стоит 925.
Just as described, nice products!!
Tiny, but very well done and gorgeous. Great store! Fast shipping. Thanks!
упаковочка в подарокооочень милый мешочек, есть проба на украшении
polecam
Muy lindo y de buena calidad. Me encanto !
Bardzo szybka wysyłka - lot błyskawicy :-)
очень милая и качественная пчелка
Es de calidad y la plata es buena.
perfetto come sempre
Czekałam 3 tygodnie. Bardzo ładne. Polecam.
Very nice ❤️
vergebe 5 Sterne . aber die lieferung ca 8 Wochen.
Tout est parfait comme toujours, j adore votre boutique
Bellissimo
Beautiful as I said for Bracelet
The best as always
Very nice, true silver and little gems. Overall it is very tiny but quite detailed too. It's good quality. Some bijou cuffs was sent as a gift too, and 6 bamoer velvet pouches.
Очень красивая пчёлка. Доставка месяц. Посылка отслеживалась. Продавец положил бархатный мешочек. Качество отличное. Буду заказывать ещё. Спасибо продавцу
Sweet small bee like very beautiful workmanship and fast shipping would again at this store buy
Beautiful charm. Funny bee. I thought it would be more. Looks like silver.
Exactly as in picture
beautiful
Small, but the cutest little dangling bee ever! Crystals on the body of the bee are a different color to add depth. Will wear this on a charm bracelet, although the loop is small, or on a necklace or charm holder.
Wszystko Ok Polecam
Led 34 days to arrive, a delicate and beautiful! Silver with a wonderful shine! Loved! This bee is too beautiful account :) pictured is with a strong yellow, but is pale is delicate!
In love! They're beautiful. Very good quality price
Wonderful as usual, product according to the description, very fast shipping: less than 3 weeks to Portugal. Thank you very much, I remain a big fan of your store and for sure I will order again!
Excellent, the product is as advertised and it was faster to send than agreed.
Very fast delivery 8dni working charmsy look for silver, beautifully made Recommend
Really cute
Excellent!
It's very small and you don't notice the body and wings applications
Smaller than I expected but it fits nicely with the rest. Why just 3 stars? Because delivery time to The Netherlands was extremely slow: 4 months!!! Not going to buy from this store again.
It's precious and I get super fast, if I don't mess with the store I'll buy you more, sure, I recommend
Beautiful
very small
Same as the image
Good product, 5 days to arrive. Thank you.
Very pretty, a little small
It's too cute and very well done. Nothing to say about quality. Not to mention the quality of service of this store! I recommend it.
Love it so nice But shipping took more than a month to Mauritius
A1 Quality and beautiful
It seems bigger is very small but very pretty
Small, very nice pendant, pebbles shimmer, I like