SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location	*Estimated Shipping Time
United States	10-20 Business days
Canada, Europe	10-20 Business days
Australia, New Zealand	10-30 Business days
Central & South America	15-30 Business days
Asia	10-20 Business days
Africa	15-45 Business days

*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://www.euro-mall.net

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

A***z

19 Sep 2020

Verified Purchase

I tried it with a POS the case and it doesn't read the bank card. Perfect ñ.

A***p

All OK

V***v

18 Sep 2020

Card cases came in 27 days from the date of the order. There was no additional packaging. There are no defects. Quality is good

Customer

Good quality.

G***t

Star shot for long delivery, 3,5 month

A***o

Delivery more than a month

A***v

The goods received very satisfied with the store many thanks for the fast shipment and the quality of the goods came all the whole without damage to the seller definitely recommend *****

M***v

It went for a long time, checked it works.

O***o

The parcel came very quickly 10 days, I advise the store

V***V

Act protection

M***n

17 Sep 2020

Everything is super, thank you

J***a

Elegant case card, all OK

S***a

It came quickly. Checked-covers perform their functions. True, why do they need to work the chip, you need to attach the card to the distance of me 1 cm... Where will the robber get so close to your card? As a result, the card attracts very much attention, when you pull out and wallet card with a shiny case and from the cover you get the card.

D***v

Excellent quality! The store is sociable, helped with the tracking of the goods, well packed.

G***a

As always super!!!!!! Not the first time I order, I already take on gifts, a very convenient card case!!!!! Thank you store!

16 Sep 2020

Love it

S***A

I already had such a case. Convenient very much. And really does not read. So I bought additional. Recommend.

T***o

Cool pockets for credit cards! there was a parcel for a very long time! but I'm happy, thank you!

E***s

working perfectly, as described.

Horseradish

Everything OK.

The parcel came in 2 weeks. Everything is intact. Reliability of protection has not yet checked. Thank you store.

G***E

Fast delivery.

M***a

In the Leningrad region came in two weeks. Description corresponds. Colors bright

E***B

Everything is fine

J***o

15 Sep 2020

The product looks good quality, I 've already tried to make a payment with the card with the protector on and it's not done, it works perfectly.

P***R

I***n

Its function performs. I take not the first time.

Ordered in Moscow on May 18, in the yard on September 16, the goods were not received, the status in the app automatically shows that everything is delivered, the order is closed, the dispute was not opened, apparently these are settings so that buyers can not open a dispute. Honestly I do not understand Ali's new policy when the order is closed automatically, which was not even received

Parfait

Y***K

Very fast

27 Feb 2020

Thanks

F***o

26 Feb 2020

Great!

A***a

I did not try it in my work, I bought it as a gift, it looks awesome

O***v

Very long.

B***l

Thank you. Came very quickly

Kind of a normal thing. I didn't check. But looks neat

R***r

Received

K***o

Very bright and shiny. Delivery to Ukraine 40 days Duje yakxkravi and blizkuchi. Delivery to Ukraine 40 days

Everything corresponds to the description

U***u

25 Feb 2020

Come quickly. Thank you store

T***a

Put it in the mailbox. They sent exactly those colors that they wanted. Thank you. Quality

3 months waited, opened a dispute money returned

Corresponds to the description. After payment sent the next day. It took 37 days to Moscow. In the package were two different orders from two different stores. This is the second order from this store. The first time ordered 5 pieces of covers. After we use them for about six months, we decided to order more for ourselves and gifts. I hope new cases are also good.