SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.euro-mall.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A gusto con el producto
Thank you
Are plastic but to my son like so much
cheap and best
The quality of the average is better to look for something from the metal of the machine is more durable
Not worth the money, screwed breaking fast thought it metal
The goods came late, not 09 yanaar a February 17, horror
Ļoti vieglas, ripo labi.
Invited 2 sets of toys for השנתיים me. The set of this and more tools. For both took time that reach country-a little more renewed days לדעתי. בסה״כ my daughter satisfied (: so spline I satisfied. Lots of thanks to the store!! Prices comfortable ושווים the value. Without doubt ארכוש from you more toys כשאצטרך.
отдично ездят
Very good the excellent carts arrived the 6 very nice.
Simple but nice looking sporty cars. These are very plastic with few metal parts, so these aren't like Hotwheels metallic cars. However I like design how these are easy to be modified. Plastic shell and tires are easily be changed, and you don't need to use drill. For low price you get relatively nice looking plastic car, but with lot of potentials to be modified.
top
Small quality, does not seem very solid
Класс
Very good thank the supplier
Little, not advise under 4 years
ALL OK
Delivery 4 weeks. Price = quality.
Bad quality very quickly piece and sits almost no force behind no recommended!!
plastic well buid and are quick as hell.
bit delicate not really made for playing with which is what I bought them for my grandson had half them broken within a few minutes of getting them and he was just playing with them not throwing them
Quality for the money, delivery to Czech Republic about 38 days. I recommend this store and the product as well, thank you very much :)
Good and fast
Very bad quality
OK
Thanks
nice little cars.
The cars are so-so, for 3, the child likes, and this is the main thing, 6 pieces for this money, this is narmul, smart cars
muy mala calidad, lo quiero devolver y me han denegado la devolución
Good product for such a cheap price. It’s good for my boy who keeps breaking toys every day. Thanks for making this so cheap.
Good value for money.
Pas recov
Product arrived in advance but very plasticoso break easily
Very light ones. They are plastic but it’s normal for that money.they came fast to Belgium
Very cool product at this price. Fast delivery no whole month. Bumper cars plastkowe, Nice vivid colors. Posiadaja sytem tauten what child loves. Size about 5 cm long not too big but perfect for little hands :) recommend
They're the most basic plastic cars, in my case some mismounted. They don't weigh. They don't run. The most basic ones not like metal ones.
They are very simple and some have come half loose. They don't run much either.
A big thank you for the great Item, the fantastic service and the super fast shipping! Awesome store!!! A+++ Wish you a nice day!
Good
I received the parcel from my son today good with a little delay but well arrived at destination
Order 27/11. Well packaged. Individual packing. Bright back sweater. They go fast because very light
Not a bad goods, children disassembled immediately))
Poor quality
good product
Order 27.09, received 10.10. As described, small, without box. In bags. Everything came whole.
Everybody got it on time. The store of 5 stars.
Thank you very quickly
Pretty cars, lighter than I thought. Arrive in 5 days! Good value for money