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Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Star (34) |
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4 Star (7) |
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3 Star (4) |
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2 Star (1) |
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1 Star (3) |
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livraison rapide produit bien
very beautiful
Very nice and fast shipping less than a month
magnifique
Very nice set as in the photo I recommend
I love it!!! and will look great with my dress!!!
top
Looking better in photos
very happy with it.
Good
Thanks… tutt ok
Very very pretty the store Thank you
Beautiful. Just beautiful.
Took longer than expected.
The necklace strangles you, it's very bad everything
The product is good but the delivery is very slow arrived in more than 2 months, I hope that next time after this epidemic starts delivery will be fast
Thank
Very beautiful set. Nicely the glitters. I am glad. Recommend store
Reçu
The package arrived thank you very much
Tesekkurler
The product was good
Am Satisfied
Hello, unfortunately the kit did not come, the parcel did not receive. The money was returned, for which Thank you very much. I hope that the parcel will return to the store.
Five stars
Item as in description / pictures! I recommend the store! Mom loves it!
Just received it 2/7/20. It took a long time to come but it is absolutely beautiful. My chain was bent and earrings stone fell out.
just as the picture i recommend the store i love it
Gorgeous set. I liked it very much. Elegant. came quickly.
Nice
Beautiful but pulcera and the necklace pequeno
Set Super!
The goods did not come. The money did not return. the goods are delivered to another address.
One earing is damaged and from the look of things it doesn't look like it got damaged in transit, it looks like it was the way it was before it left. am sad and hoping that my other set of earnings won't be damaged.
Nice product
Chic set, very satisfied
Soo beautifuul!
Poor quality
Beautiful
thank you beautiful
Very precise
Just beauty, but of course despite the fact that the ring stretches it still on a thinner hand
You're in good shape. I recommend buying this product I arrived in hawabi 21 days fast shipping and a wonderful store
nice but too small
Not very
4I have still received nothing more than 2 months
Gorgeous set!!!
nice
love it