SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location	*Estimated Shipping Time
United States	10-20 Business days
Canada, Europe	10-20 Business days
Australia, New Zealand	10-30 Business days
Central & South America	15-30 Business days
Asia	10-20 Business days
Africa	15-45 Business days

*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://www.euro-mall.net

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

S***t

20 Sep 2020

Verified Purchase

Very beautiful

H***r

Időben megèrkezett èppsègben a termék nagyon jó.

K***g

Ordered 27.08 and 16.09 were already U me. As for this price I am as most satisfied.

M***a

Bonitas.

V***i

19 Sep 2020

Delivery took 3 weeks, the goods correspond to the description

T***a

Delivery is standard-3 weeks. The bracelets are cute, although many are different from the photo, on the children's hand (9-10 years) they fit perfectly, and on an adult female fit only on a thin handle. But I bought for children so they approached me perfectly. With the store did not communicate, the child liked everything.

Customer

Cheap

M***o

Very disappointed bracelets. Put all bracelets heaps in one package (other stores each bracelet in a separate package, or on the cardboard tablet send). One of the bracelets is broken. The color does not match the photo. Three bracelets-they look different (((I do not advise the seller.

O***a

Quality for triple

U***i

Just super. fast. all as in the picture

G***m

On several bracelets broken locks, delivery month

V***O

They came in less than a month. In principle, I'm happy with the purchase, especially pleased with the black bracelet, very Good quality. The rest are cool, too. Of course the bracelet with the inscription love, with the planet and with the sign of Infinity, these bracelets are not the best quality, but for its price is excellent)) I'm glad that I ordered)) I did not communicate with the store

Poor quality

Slightly big

Another cheap car, looking very fast. I ordered five grand and I will not wear any.

P***v

18 Sep 2020

My granddaughter appreciated said "wow" thanks to the store

R***r

Not very alive. Money to the wind

It's very simple, but for the same price it makes up

the colours are not right,,,, it's supposed to be navy, but it's grey

K***k

Similar, but not as the picture, do not recommend. Long czekałam 2 months and 18 days. One spoiled.

Received all bracelets as the picture and serve quite well. A little wide maybe, but nothing special. Took just over a month to arrive

too big

P***a

Just like the picture

U***f

I like them but all too big for me

G***r

Corresponds to the description.

R***k

This kit, unfortunately, disappointed. It looks like a children's set. I will wear only a bracelet with small beads.

B***a

Very bad fastening, torn

Y***h

Berfact

A***y

26 Feb 2020

The product looks cheaper than the picture

The goods waited a long time. I opened the dispute. The money was returned to me. then two weeks later in the mailbox I found the parcel. thanks to the store.