SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.euro-mall.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
так себе
Good thing but terrible store! Pulled to the last minute to send the goods. And then the type sent out a track number that was not tracked for a couple of days.
Interesting thing, for new sensations
Not good material
I never get the product but they charged me!
All as in the description.
It came quickly
Interesting schnyaga, but my wife did not appreciate...
Good
Class, it stretches well, very soft) I thought I would not wear my long fingers, but no)
Not used yet
All good. thank you
Soft and no unpleasant smell...
Hard to put for big but very interesting fingers
Sent with marriage. It's been a long time. In other stores cheaper and without paying deliver, look for the picture. Opened a dispute.
Funny Fingers))) Norms stretch We will use
Not used but so late late
I never received the product
Excellent. Very dense, but soft and elastic in length.
Goods didn't come
Everything is fine. Seller recommend.
Just lovely, delicious fingers. Soft gentle, thin as a finger only silicone)
Odorless, soft. The only negative for a very long time went the goods.
товар получил спасибо большое продавца рекомендую.
not so good as i thought, but its ok
Excellent quality of the material, but for puffy fingers will be very tight
Super store. Worthy command
its ok
Received intact store recommend
Pleasant to the touch, in the case have not yet tried
The parcel was not tracked, it went well for a very long time. three months.
Good Goods, very unusual feel
It came quickly, on a friend has not yet tried
never get an item, store returned money back
The goods have not been received. The dispute could not be opened.
Did not come
Never arrived
Did not come, returned the money
Came quickly the material is good, soft. I haven't tried it yet.
Long is the goods
You.
It's super soft and elastic! I love it.
Thank you.
Nice thing, recommend
It's OK
They are perfect, very good quality. Recommended
Very large sizes for fingers
They didn't take it away from vicorestana. Delivery 3 types. Type-yakysno
hard to put on fingers
The whole came, the photo thought the material was denser. Well stretches.