CUSTOMER SATISFACTION
2. If you are not satisfied with our items, please contact us. We will do our best to serve you in 24 hours.
CUSTOMER SATISFACTION
2. If you are not satisfied with our items, please contact us. We will do our best to serve you in 24 hours.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Star (39) |
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4 Star (5) |
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3 Star (1) |
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2 Star (1) |
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1 Star (5) |
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OK
On November 13 I ordered, 02.12, received. Everything is beautiful, sorry small for me, it was necessary to order more rows. I did not communicate with the store. Thank you!
Колье супер, покупкой довольна! Все камушки на месте. Заказывала к браслету и серьгам, получился отличный комплект на сцену или на новогоднюю вечеринку.
It's ok
Everything is ok
it was very beautiful
A little too small
okay
Very pretty
Not arrived the goods
Stylish thing. Adjustable in size. I plan to wear a long necklace of rhinestones.
It's all like the picture. The shield looks very gently and neat. Thank you.
The choker necklace is very beautiful, on the slender long neck looks very elegant. Done very neat. Packed normally. The track was tracked. Delivery to Minsk month, plus store sent the order only in 20 days. The total is almost two. But not the point, everyone now has one big problem. The seller is communicable, the letters respond quickly. Thank you and all health.
bad quality and too small not closable and I have small neck, made for children
Very beautiful necklace
I never received my order
LOVE LOVE
Super. Polecam.
Looks very nice.
Nepřišel
Very beautiful. Very satisfied
Very beautiful and elegant, neat packaging, delivery a little long and zero tracking.... But c OK for the goods, I recommend thank you!!
No it's about
Unfortunately the goods never came. Sent quickly, but in Latvia the tracking stopped, and 2 months since then no information. Seller thanks for the communication. I answered all the questions without delay. The dispute was settled in my favor, too quickly. Waiting for a refund.
excellent
Otlicino
Delivered
I never get there
Pretty
The necklace is good, it came quickly.
Product quality is good as its level of price.
super
Good
good.
Everything is fine, for 1,5 months delivered. Looks more expensive than it costs)) I recommend
Very rough made.
Before Tver delivery about a month, the goods are fully tracked. Very beautiful necklace, not dull. For such a price just class!
Very nice.
Wonderful delicate costume jewelry, looks like silver. Very satisfied. thanks to the store for the quality goods.
Very beautiful but he missed 2 stone
The necklace is cool. As picture
Very beautiful necklace. Glitters chic. I'm happy
Molt pretty equal to the photo, 3 weeks to Switzerland, 5 stars
Super
Absolutely beautiful
Refined and simple
conforme
The goods came quickly. All the stones are in place. The order is satisfied.
Very beautiful
Good