SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.euro-mall.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Nice case. Corresponds to the description. Came fast
The case is excellent, the description corresponds. The photo is exactly the same as in life. Tight is covered with a rigid cloth. Print (glasses) clear. I was afraid that there would be a gap like some in the reviews, but everything is fine. Except that the case came slightly flattened (that is, the top cover hung above the bottom), but this straightened into one movement. Inside is velvet paper. Not very well kept, I think, over time can unstick. Opens not particularly wide, slightly less than 90 ° The package was not very good: The case itself is in a cellophane bag, on top of another package is slightly denser, folded into two folds + a standard package for for. The store sent quickly, if not mistaken, right on the same day after the order. In the Novosibirsk region, the case arrived in 3 weeks. In China was tracked, and after crossing the border-no. I am happy with the purchase, especially for such a price
Very satisfied and it is comfortable
I totally agree.
Excellent quality on their own!!!❤& Middot;
The lid is off.
It's good quality, very perfect inside and outside and strong closing. I recommend.
Kokybė Gera, typewriter atsiuntė ne tą spalvą.
perfect look just as described
Ordered Option 5. this is a film, not a fabric. The smell is the strongest. They close uneven.
Muy mala calidad
The hinges are not solid enough.
I arrive in only 15 days! I loved it.
mírně zdeformovaný case
It's okay. Corresponds to the description. Fast delivery to Moscow, combined with another order. The parcel was tracked.
Thx
The product arrived after 45 days. Packed with no protections and it is somewhat deformed. Normal quality.
super
A little short. The material suits, the glasses fit, but the slit does not give me peace. Tried to straighten, did not work. In general, for this amount this product is quite satisfied. Thank you!
did not received it....
In general, the cover is not bad, durable. Packed was bad, just in a bag, a miracle reached the whole. On the top cover is a small marriage, but not critical. Delivery is less than a month, to the new post office.
The ocheynik is excellent, only had to straighten it a little. On the first photo, what condition he came, on the rest of what he is now. The fabric is pleasant, it closes tightly, for its money Fire)
Excellent quality! Good price! Fast shipping! Nagyon jó minőségű! Gyors szállítás!
As described. Good quality at first sight. Sturdy and good enough for my needs
It's okay. Corresponds to the description.
A good cover, but unfortunately one of the two came broken, apparently did not cross the road, recommend store packing in denser packing
Ļoti ātra piegāde, 11 dienas a klāt. Diezgan kvalitatīvs
Nice
The cover came curve and in addition the wrong color
Recommend
The cover is strong. Probably will be quickly contaminated. To the minuses: the gap between the lid does not match (apparently so many in whom) and the print Krivo is applied. He came quickly.
Norms cover, quality for four, but at home on the shelf put will go
Just like in the photo
Goods of poor quality. Bad glue.
Excellent
Nelabai sandariai užsidaro,gal siuntimo metu susikraipė
Отличный футляр. Спасибо!
Пришёл помятым, внутри отходит вкладыш
Всё нормально
все О.К.
Didn't get correct product.
Small Not real textile outside!!! only a plastic bumped something :(
wygląda dobrze
чехол кривой, по краям при закрытии дырки видны, если поставить его то он даже ровно и не стоит на столе. не советую
Отправлен в тоненьком пакете, чудом дошел целым. Пластиковое покрытие "под ткань" в реале выглядит дешевле чем на фото.
Чехол как раз на свои деньги.
ok
Всё ок, мне нравится, но зазор всё же есть справа (спереди). А значит всякая пыль и тд будет попадать в чехол.
Très satisfait. Merci au vendeur
Por el precio no puedes pedir nada más, pero ya se ve que el interior se estropeará rápido.